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Thunderbird does not remember passwords after upgrading old version (24.3.0) to 91.8.1

Hello! After upgrading from a very old (but perfectly working) version of Thunderbird (24.3.0 on Windows 7) to 91.8.1 (on the same Windows 7 system), Thunderbird can no … (read more)

Hello!

After upgrading from a very old (but perfectly working) version of Thunderbird (24.3.0 on Windows 7) to 91.8.1 (on the same Windows 7 system), Thunderbird can no longer remember my passwords.

Apart from this everything in the new version works. Emails are retrieved fine when I enter the passwords manually.

Symptoms:

  • always asks me for my passwords, even when I have checked the "Use Password Manager to remember this password" checkbox.
  • no stored passwords show up in "Saved Passwords ..."
  • When I try to set a primary password (I did not use one so far), I get an error "Unable to change Primary Password".

What I tried after searching for solutions:

  • Remove files cert*.db and key*.db from my profile. Does not make any difference.

best regards

Edwin

Asked by edwin.steiner Prieš 2 metus

Answered by edwin.steiner Prieš 2 metus

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TB is unable to show stored PW when hardware acceleration is enabled and profile on a mounted network device

After update to 102, TB is asking for a PW when starting in normal mode. -> PW-vault is empty When starting in safe-mode everything is working well. (PW-vault is not e… (read more)

After update to 102, TB is asking for a PW when starting in normal mode. -> PW-vault is empty When starting in safe-mode everything is working well. (PW-vault is not empty)

I tried to make a new profile. Then it worked, but only until next update (102.0.1).

This happend also after update to 102.0.2 and 102.0.3. :(

Now I tried to copy a not working profile folder from mounted NAS-drive to local drive. -> Profile on mounted device is working only in safe-mode -> Profile on local device is working well in normal mode

For me it looks like, TB is not able to read (decrypt?) stored PW from mounted devices in normal mode. (But it works well in safe-mode).

- Win10 - no addons

Asked by DJ_Ralf Prieš 1 metus

Answered by DJ_Ralf Prieš 1 metus

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Can't change password

I can view my existing password but when I edit it to change it the new password is typed in and change saved but can no longer access email. Program is closed then reope… (read more)

I can view my existing password but when I edit it to change it the new password is typed in and change saved but can no longer access email. Program is closed then reopened, computer is shut down then restarted but to no avail. HELP!!! Please. Thank you. Kevin

Asked by kevinmconley Prieš 1 metus

Last reply by david Prieš 1 metus

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Godaddy e-mail does not support pop/imap needs exchange server type

Starting May 12th Godaddy e-mail accounts no longer support pop/imap email servers. They want you to switch over to an exchange server type. Can I configure Thunderbird t… (read more)

Starting May 12th Godaddy e-mail accounts no longer support pop/imap email servers. They want you to switch over to an exchange server type. Can I configure Thunderbird to accomodate this change (I've been with Thunderbird for many years), or do I need to change to Outlook 365? Help, Thunderbird no longer downloads my e-mail from Outlook.

Asked by Warren31 Prieš 11 mėnesių

Last reply by dgillesp220 Prieš 8 mėnesius

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After Thunderbird update to 102 from 93, I can't receive message from some provider.

I get a message: "This POP3 server does not seem to support encrypted passwords ..." My provider use only TLS 1. In the pas I have to set security.tls.version.min to 1. … (read more)

I get a message: "This POP3 server does not seem to support encrypted passwords ..." My provider use only TLS 1. In the pas I have to set security.tls.version.min to 1. This trick doesn't work with 102.

I also try to set security.tls.version.enable-deprecated to true : no good result.

With security.tls.version.fallback-limit set to 1 : no good result.

Any idea?

Asked by chebrou Prieš 1 metus

Answered by chebrou Prieš 1 metus

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I deleted the passwords in password manager - Cant find a way to add back the passwords

Thunderbird v 102.7.0 - Windows 10 v21H2 I needed to change my email password on one account - I changed it at the server, then changed it in password manager. I could … (read more)

Thunderbird v 102.7.0 - Windows 10 v21H2

I needed to change my email password on one account - I changed it at the server, then changed it in password manager. I could not log into the imap server - I checked the all the server information in account settings and password manager. All was correct. After trying to get things to work for a few hours, I deleted the line with the servers/password/etc. info.

I then tried to enter a password for that account and cannot find a location where I can add the password. I've look in Account Settings, Server Settings. In Account Settings, there is an edit option for the SMTP server, I've worked through that and nowhere to enter a password.

In addition, I can't find a location to enter a password for the imap server (password is the same as for SMTP)

Please advise Thanks for your assistance.

Ron Rueter rdr@k7pa.com

Asked by rdr67 Prieš 1 metus

Last reply by cwitco Prieš 9 mėnesius

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Updated password but SMTP cannot be changed

I changed my email password. When I retrieved mail a dialog asked me for the new password - no problem. However, when I attempted to send mail - it just said failed. Well… (read more)

I changed my email password. When I retrieved mail a dialog asked me for the new password - no problem. However, when I attempted to send mail - it just said failed. Well, of course. The stored password is wrong. I can find no way to change the stored password for SMTP. This is a serious problem for me. What do I do?

Asked by dperson Prieš 1 metus

Last reply by david Prieš 1 metus

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Gmail with Thunderbird using OAUTH2 - not Connecting nor creating a Cookie

This is my first post. But I have been reading and benefiting from all the expertise I have found here for many years! Thanks to all! Trying to plan ahead for the Gmai… (read more)

This is my first post. But I have been reading and benefiting from all the expertise I have found here for many years! Thanks to all!

Trying to plan ahead for the Gmail OAUTH2 change, I upgraded to Tbird 91.9.0.

My Account Settings all transferred to the new version. I do have multi Gmail accounts, as well as other email accounts, but from other posts here, this should matter.

While I am a long term Tbird user, I am a newbie with OAUTH2. I can't seem to connect. So I am writing here for help!

My setup: - Dell notebook running W10 - internet connection strong - am using a Netgear Nighthawk Hotspot Router, which works great with

    everything else, so I really doubt that is an issue

- testing without a firewall; running McAfee - resetting Tbird account back to "Normal Password", then Gmail connects

Incoming Server set to IMAP: imap.gmail.com:993 w SSL/TLS and OAuth2 Outgoing: smtp.gmail.com:465 w SSL/TLS and OAuth2

I have been consistently testing with the same gmail account: - YES, I know my password; it works with both the Gmail web interface,

   or after going back to "Normal Password" instead of OAUTH2

- allow any Alert emails via Gmail Web Interface, repeatedly. - Ran Captcha ... many times! In case someone else reading here needs this, it is here: https://accounts.google.com/b/0/DisplayUnlockCaptcha and you must be logged into the Gmail Web Interface when running this. I have learned to take a pause after running this, for it do its thing.

If Toad-Hall is reading this, I found your list of steps here very helpful: https://support.mozilla.org/en-US/questions/1375558 Worth repeating for others who are struggling, like me.

As recommended here: https://support.mozilla.org/en-US/questions/1373706 Cookies: all cleared Remembered Passwords: all cleared

Also looked at this: https://support.mozilla.org/en-US/questions/1375702 Originally, my cookies WERE blocked. I did need to change my Web Content as recommended in this post:

   Selected: Remember web sites and links I've visited
   Selected: Accept cookies from sites
   Accept third-party cookies: Always
   Keep until : they expire
   Not selected: 'Send web sites 'Do not track'..... 

Also: In Privacy and Security -> Web content -> Exceptions, added: https://accounts.google.com set to 'Allow' and Saved Changes. Then exit Tbird, took a short pause, started Tbird again, per the advice to properly update the files.

Should I be doing BOTH of these? This post shows options: https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20 So if I Select to accept cookies, should I also set the Exception??? I have tested various combinations of these settings, but not seeing a cookie.

In Tbird, when testing to connect, I see:

"Sign in with your Google Account" Enter my account password (I see an error msg here when I typo the password, no error when entered correctly) Also, have checked "Stay Signed In" while trying to Authorize, as recommended. then click Allow on the second screen.

After a few seconds, keep seeing popup in lower right corner of screen: "Authentication failure while connecting to server imap.gmail.com" Sometimes, this msg does not popup, which seems odd to me, but it still fails: Cookies: still empty Password: still empty

I keep updating and reading and updating the setups and testing again, but no cookies for me!


I admit I have gotten off track, testing and reading posts:

Thought my problem might involve Certificates for a while, but now do not think OAUTH2 is using Certificates. Right?

Thought for a bit it might be Javascript disabled, but I am NOT seeing the popup window that shows this error, from this post: https://support.mozilla.org/en-US/questions/1373379 refers to: https://support.mozilla.org/en-US/questions/1286410 Did find my way to Config editor: https://support.mozilla.org/en-US/questions/1349136 Followed this advice: "Click the 3-bar menu icon, Preferences, and find Config. editor at the bottom of the General section. Or, type editor in the search box at the top of Preferences." Then searched for "Javascript" and found most of settings were true, like javascript.enabled is "true". Should everything that a search for javascript finds be set to true? Since I do not see the error msg, I believe this is not my problem.


Stans posted another helpful summary here: https://support.mozilla.org/en-US/questions/1375538 "After you've changed your accounts to OAuth2, delete all records of your Google Account passwords from Thunderbird's password vault (Saved Passwords). With OAuth2, your passwords are not stored by Tbird. Instead, an OAuth2 token (a long string of meaningless characters) is stored in the password field. That's what you should see after completing the OAuth2 process for each of your accounts. You have to do it twice, once for incoming and once for outgoing server. Also, you must allow cookies in Thunderbird's Preferences, otherwise it won't work."

If I am following this correctly, after testing to try and authenticate, I should see a Cookie and a Saved Password being created but they are not.

Think this is my problem!


In Gmail web interface, I am not sure of some settings:

In Manage Your Google Account -> Security:

1. Should Sign-in 2-step verification be on/off? (its off) 2. Third Party apps w access shows Tbird (think this is new, don't recall it before) 3. Allow Less Secure App: turn off (was On for normal pswd; either way fails w OAUTH2) (think I have tested all combinations of the above, with no success) I welcome suggestions on how I should set these to connect with OAUTH2.

I feel like I am getting close here, but I am stuck. Is there anything else, maybe something I have not heard about, like Captcha, that I should try?

Have I missed a setting somewhere? Suggestions???

Meadowlark13

Asked by Meadowlark13 Prieš 1 metus

Answered by Toad-Hall Prieš 1 metus

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Cannot log into Microsoft outlook email accounts Cookie permissions

A browser window pops up and there's a Microsoft logo: We can't sign you in Your browser is currently set to block cookies. You need to allow cookies to use this service… (read more)

A browser window pops up and there's a Microsoft logo: We can't sign you in Your browser is currently set to block cookies. You need to allow cookies to use this service.

https://login.live.com/ is the URL in the mini-browser window.

This all worked in the prior version, something changed in 115.3.1 (64-bit)

Firefox is the default browser. I tried it with Edge as the default browser, same problem. It didn't used to pop up a window to login.

Asked by joesabin Prieš 7 mėnesius

Answered by sfhowes Prieš 7 mėnesius

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Thunderbird REPEATEDLY Keeps Marking Non Junk As Junk. How to TOTALLY disable junk filtering?

Thunderbird REPEATEDLY Keeps Marking Non Junk As Junk giving me a daily headache in manually marking them as NON junk. I very rarely receive junk email, and those I do re… (read more)

Thunderbird REPEATEDLY Keeps Marking Non Junk As Junk giving me a daily headache in manually marking them as NON junk. I very rarely receive junk email, and those I do receive stick out like a sore thumb. I'm capable of deciding myself what is and is not junk. How to TOTALLY disable junk filtering? I mean TOTALLY, not the "usual" fixes given which don't work. There must be something in the config editor I can adjust, surely. Thank You Regards George

Asked by gekova Prieš 1 metus

Last reply by christ1 Prieš 1 metus

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Passwords on Thunderbird emails

I have changed my BT Internet ident password. My emails are accessable on BT Internet email but not on my Thunderbird software. I have changed the password for each of my… (read more)

I have changed my BT Internet ident password. My emails are accessable on BT Internet email but not on my Thunderbird software. I have changed the password for each of my three accounts but when I try to access my emails via thunderbird it tells me it is not recognised and asks for yet a new password. It also worked once and now has returned to 'no access' to my BT Internet account. Very confused. regards Graham Hadley

Asked by gehadley Prieš 1 metus

Last reply by Toad-Hall Prieš 1 metus

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Thunderbird changes hotmail password?

I've appreciated using Thunderbird for an ad-free Hotmail experience for quite some time. I've changed my Hotmail password every few weeks lately and Thunderbird worked … (read more)

I've appreciated using Thunderbird for an ad-free Hotmail experience for quite some time. I've changed my Hotmail password every few weeks lately and Thunderbird worked fine when I entered the new password at the prompt when Thunderbird started.

Just now however, I needed to get into my Microsoft account that uses the same password as my Hotmail account. My login to Microsoft failed. Trying to understand why, I looked in Thunderbird at the saved password for Hotmail's server:

oauth://login.microsoftonline.com (https://outlook.office.com/IMAP.AccessAsUser.All

https://outlook.office.com/POP.AccessAsUser.All 
https://outlook.office.com/SMTP.Send offline_access)

The saved password was a 464 character long ASCII string totally irrelevant to the password I'd selected for Hotmail and Microsoft.

I went through the password change process for Hotmail, was then able to get into my Microsoft account and restarted Thunderbird. As usual, Thunderbird asked for the new password. I entered it and was then able to receive new mail from the Hotmail server in Thunderbird. However, again, the saved password in Thunderbird for Hotmail was not the password I'd entered.

Next, I deleted the saved passwords in Thunderbird, restarted it and this time it prompted me to be sure I'd downloaded it from a reliable source. I've never seen that prompt before. It came with my Linux Mint installation, so I thought it would be safe, but again there's an irrelevant password saved for my Hotmail account.

It's like it eventually changes my password for Hotmail and Microsoft since I can get mail through Thunderbird with the odd password it saves, but if I use what should be my password for Hotmail or my Microsoft account via a web page interface, the password doesn't work.

I'll have to stop using Thunderbird if this continues.

Asked by change2peace+firefox Prieš 3 mėnesius

Answered by Stans Prieš 3 mėnesius

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Can't add my bellsouth.net email address to Thunderbird

I have a bellsouth.net email account which is actually att.net hosted on yahoo.com. I'm sure that's a large part of my problem. I can't get Thunderbird to accept the ac… (read more)

I have a bellsouth.net email account which is actually att.net hosted on yahoo.com. I'm sure that's a large part of my problem. I can't get Thunderbird to accept the account...seems to be either a credentials or server setting issue. AT&T and Yahoo support has not been able to help. And I'm all out of ideas.

Asked by jrprochaska Prieš 1 metus

Answered by Toad-Hall Prieš 1 metus

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Thunderbird password reset how

I turned in my laptop for a new one and I did not double check what my password in Thunderbird was so now I cannot download thunderbird to my new laptop I can get email o… (read more)

I turned in my laptop for a new one and I did not double check what my password in Thunderbird was so now I cannot download thunderbird to my new laptop I can get email on my phone is there a way to click something to send a reset link to my email so they know its me wanting to reset password as the instructions I found just don't seem to work I guess I shall continue reading and trying at some point when Im not so frustrated that I have not succeeded Thank You All for trying as a last thought Thunderbird should have a link to click forgot password like others do with security questions or something to verify us or an email to us as we all have our phones I just wanted this on my laptop again

Asked by edgex1217 Prieš 10 mėnesių

Last reply by david Prieš 5 mėnesius

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Can't sign on Thunderbird but can access on Att/Yahoo webmail

Several days ago TB daily started asking for my ATT(Yahoo) password. TB initially rejected my password but I did "forgot password" and added exactly the same password ba… (read more)

Several days ago TB daily started asking for my ATT(Yahoo) password. TB initially rejected my password but I did "forgot password" and added exactly the same password back since it was working on ATT(Yahoo) web mail. Now I get "Sending of password for user xxxxx@bellsouth.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later." TB continues to ask for my password but returns this same message. I looked up the saved passwords on TB settings, but don't recognize any of the passwords. They look like eOauth passwords, but I have never set this up. There are no listings for att inbound or outbound servers. I have searched all the Support articles but cannot find anything that fits this situation. I am thinking something is corrupted on TB and I may have to delete this account and reinstall TB. BUT, I don't want to lose all the emails I have stored on my computer. I copied the Thunderbird file and saved it in another location just in case. 1. Any ideas on how to get running again? 2. Another option might be to delete all the TB saved passwords and put them in again when requested, but will that screw up other stuff? 3. If I have to delete the account and reinstall, how do I make certain all of the emails come back? Thanks Shaw

Asked by Sskills Prieš 1 metus

Answered by Toad-Hall Prieš 1 metus

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Lost Thunderbird password. I wish to reset the password

Lost Thunderbird password. I wish to reset the pwd and I can generate a new strong password. I can find no specific support material directing me explicitly to do this. I… (read more)

Lost Thunderbird password. I wish to reset the pwd and I can generate a new strong password. I can find no specific support material directing me explicitly to do this. I would appreciate explicit instructions for this purpose.

Adam Warren, [removed email and phone#'s from public support forum]

Asked by Adam Warren Prieš 8 mėnesius

Last reply by david Prieš 8 mėnesius