Thunderbird Support Forum

After update to Thunderbird 91.7.0, I cannot send emails, receive error

The message could not be sent using Outgoing server (SMTP) smtp.windstream.net for an unknown reason.

And, I had other Outgoing server setups and they are now gone.

Is there a bug intoduced with this update?

I'm new to thunderbird and, when I first added my aol mail account as IMAP, I deleted (thru thunderbird) what I thought were random, extra folders that appeared under all the other standard thunderbird folders - these were not folders I created, but rather ones I assume aol added for every account. All were removed from the aol mail site save an "Archive" folder which does not allow me to delete it even though it is under the folders section.

I didn't think anything of it at the time, but now, a "Draft" and an "Archive" folder are spawning in the trash section for my aol mail account on thunderbird and I cannot for the life of me get it to stop/move them/etc. These are not the standard "Drafts" and "Archives" folders of thunderbird fyi, but aol's Drafts section (the one on the server has an s even though the folder in thunderbird does not) and Archive folder (which I mentioned above). If I save anything to the standard thunderbird folders, a "Drafts" and "Archives" folder appear in the folder section in aol mail.

I have my settings set to use the standard thunderbird folders, but the ones from aol keep spawning in the trash every restart no matter what I try. I know it's just copying things over or whatever and I don't mind the folders appearing, but how the hell do I get them out of the trash?? I've gone so far as to completely uninstall (including the appdata folder) and reinstall thunderbird, but that didn't change anything. Are there some other settings or something somewhere that I missed? They're not appearing in the trash on the aol mail site, so I'm assuming this is something wrong on thunderbird's end and is messed up because I deleting those original folders. Is there any way to fix this?

As of a couple of days ago, Thunderbird will no longer allow me to send emails to more than one recipient. The email just stalls out on "sending" if there is more than one name/address. Doesn't matter if the additional names are in "to," "cc," or "bcc" fields. I've tried finding other reports of this online but no luck. I've rebooted Thunderbird several times. Version is 97.1.0. Please help - thank you!

I am trying to create a subfolder in one of my existing email subfolders; whatever name I try to give it, it doesn't work. If I name the subfolder "test" it works. If I try to then rename the subfolder to the name I want to give it ("accelerator program"), it gives an error message that it cannot be renamed ... I find this all very weird. I have many folders and sub folders already to organize my mails, and this has worked for many years and now it suddenly doesn't work to make a new one ... any suggestions ? Is there a limit on the total number of (sub) folders one can create in Thunderbird ? Many thanks for your suggestions or advice.

The use of a separate filter set for each Thunderbird account can be a major pain for some users. I have 32 email accounts (some of them disposable) in a number of domains for a large number of purposes. Sometimes several accounts need the same filter, so when I add a filter I add it to the dominant account, and then have to copy that filter set to the other 31 accounts. I suggest adding an option that would use the same filter set (the one for the dominant account makes the most sense) to be used for every account, eliminating the need to copy filters.

Getting a popup now every time Thunderbird tries to sign into gmail. It says "Sign in with your Google Account" but nothing works when I put in my id or email. There's no response. T-bird is set up properly and uses oauth2; this just began happening. Less secure apps is on but that's being stopped, so looks like I won't be able to use gmail anymore.

I tried deleting my gmail a/c and now I can't create one. I can't get past that "credentials needed" popup.

How can I get T-bird to work with gmail?

When I try to read Inbox emails, they open in Write mode. I have checked Account Settings> Copies & Folders, and it shows "keep draft messages in:" Drafts folder for the account. If I copy the emails to the Local Folders Inbox, they open in read mode, not write mode. How do I get the Inbox to not think it holds drafts?

When I open my email, then go to my Bulk Mail folder sometimes I get a message "Server IMAP.mail Yahoo Mail.com has disconnected. Server may have gone down, or maybe a network problem. I mentioned this to a Rogers tech and he said it is not their problem - probably a software/programme problem. Any ideas?

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That allowed me to Send Gmails, but, not receive it kept asking for password. Then I read to use OAuth2 and saw that Google will no longer allow 3rd party app passwords, so i deleted it in google, and set both Imap.gmail.com and smpt.gmail.com to use OAuth2 (both set for SSL/TSL). I did this just for smpt first when the 3rd party app password was still enabled, i could recv but, when i went to send, it would ask for password, i enter it, then it would sent msg to my cell phone to Allow thunderbird, i would press Allow on my phone, and Thunderbird would come up with Sending message.. with the progress marked all way to end BUT, it will never complete sending.... I have to hit cancel it then shows Failed message unable to authenticate. After I deleted the 3rd party app password in gmail settings, now when i start thunderbird or try to receive emails, it goes through the same authorization process with my phone, but, then never downloads any new emails. I have spend HOURS on this.. extremely frustrated (I have been forced to us ms mail which i really don't like, i am too used to thunderbird (although I wished thunderbird had check boxes on emails to select via checkboxes for delete, or moving, etc)

Hi, In the new version of Thunderbird, the folder pane, despite having been set as directed, is invisible until I pass my cursor over it, and so is all the mail in the inbox invisible unless I swipe over it. Once I have written an email, both lists revert to this invisible appearance again. This is quite irritating. I would like to see the lists constantly as normal without having to continually swipe over them to make them appear.

Is there some way to stop this from happening?

Thank you

On 30 May, you may lose access to apps that are using less secure sign-in technology

To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google

Hello,

I'm using Thunderbird 91.9.0 (32-bit) on Windows 7. It's connected to a Gmail account via IMAP. The account contains dozens of message folders. I want to hide some of those folders from the list of folders.

I tried unsubscribing from those folders. In the panel on left, I right-click my account name and select "Subscribe". The window that subsequently pops up shows all of my folders, and all of the checkboxes next to each folder are checked. I remove the checkmarks from each of the folders that I want to hide, and I click OK at the bottom.

However, after doing this, the folders still appear in my folder list.

When I reopen the Subscribe window, I see that the checkmarks for those folder are still removed. But the folders still appear in my folder list. Closing and restarting Thunderbird does not help.

Evidently, the Subscribe window does not function as I would expect it to. How can I make those folders go away without deleting them or removing them from Gmail's servers?

Thank you.

I have recently moved from Outlook to Thunderbird as Outlook developed a problem communicating with my Virgin Media email accounts. I am slowly finding my way around Thunderbird, but am experiencing a problem with some of my sub folders. This only applies to Virgin Media accounts.

I have looked at previous questions on a similar topic and have tried the simpler solutions (the ones applying to advanced users are Greek to me)! Unfortunately, they haven't solved my problem.

If I go to account settings and uncheck the "show only subscribed folders" box, the greyed out sub folder disappear. However, right-clicking on the folder heading and selecting subscribe and attempting to subscribe to the folders there, doesn't work.

Is there a simple process I can go through to access these sub folders?

I have received notices from Google for all of my Gmail accounts that I have on Thunderbird that beginning in May 2022, an id and password will no longer be supported for "certain" apps. I am not sure if this includes Thunderbird - both for email and for calendar? Does it include Thunderbird and what must be done on Thunderbird to continue receiving email and calendar updates?

My Tbird no longer shows me a "Send" button once I have written a new email or am trying to reply to a received email. I've searched for possible settings regarding this, but have not located any in Tbird's help section. How can I repaid this loss?

I am trying to add a new gmail account to Thunderbird but when I enter my address and password, a pop up appears in which I need to enter mail address at google. I do this, but it seems to just re-prompt me.

I have attached images of the steps taken to try to add the gmail account:

tb1.png: I enter name, address, password. tb2.png: TB validates this and adds some server info. tb3.png: a popup opens and my address is pre entered. I click the blue button. tb4.png: I am reprompted for my email address. I can enter my address again and again and click blue button but I am re prompted every time. Seems impossible to proceed from here.

If I can open this pop URL in a proper browser to inspect what is going wrong, I could probably fix this issue. However, TB will not let me copy the URL from the address bar which is frankly user hostile behavior :(

I have tried doing this on several different internet connections as well as tried disabling pihole, etc. So that does not seem to be the cause.

I cannot sent email to one specific recipient. I have two accounts, one through gmail and one through AT&T. When I try and sent an email to this one recipient from either account, the File/Send Now function is grayed out. Ctrl-Enter does not work either. This is the only recipient I cannot send mail to. I've sent test email to several other recipients with no problem. Obviously, I'm not getting any kind of 'email blocked' type of message, since nothing is being sent out.

My Thunderbird version is 91.9.0 (32-bit)

Any ideas why this is happening?

TIA for any help.

I need windows 7 system, it supports older version software. Wife complains she need to set "landscape" for winword for each print. This is not required when using windows 10. Microsoft office is installed on both systems.