Thunderbird Support Forum

This has happened a couple of times now running the most current version of Thunderbird as of 1/25/22 and for the past week my junk mail is not moving to the junk mail folder. The settings are correct in the tools and accounts. This happened about 2 months ago and then one day it started to work, now it is not again. Any ideas. I have to go through about 300 junk emails now each day which is a waste of time.

After upgrade to TB 91, Tb opened as if new, asking for setup info. I entered my email and it downloads new messages but all former emails/folders do not appear. No hidden attributes on profile, and profile folder is the original, as the create date is correct (7 yrs ago) and the size is appropriate and the size and date of last use is updated every time I open TB and get some new emails. I did a search in TB and it finds former emails in their correct folders ! But TB will not open these emails, I have tried. I can only view them in the search window. (Former files were compacted) Since the profile folder is correct, does anyone know how I can get normal access and display the pre update folder/emails?

The spell checker is constantly using English (USA) and not English (UK). No matter what I set it to it reverts. I suspect every time there is an update it does this and it is extremely annoying for anyone living this side of the pond (In the UK).

PLEASE can we have English (UK) by default. I notice when you add it to the list of languages in settings the USA version cannot be deleted.

TBird version: 91.4.1 OS: Linux Mint Debian Edition (Debbie) / Cinnamon 5.0.7

Settings: Account Settings > Copies & Folders > Mesage Archives

Current setting is "Keep messsage archives in: Other [set to 'Archive' folder on IMAP mail server] - see settings-1.png Archive options = A single folder - see settings -2.png

Issue: when I archive from my inbox, the mails go into Yearly folder; I want the emails to go into a single folder.

I have tried to reset the configuration multiple times and restarted Thunderbird multiple times, issue still remains. Your assistance is appreciated. Let me know if you need additional information. Thanks!

I'm using Thunderbird 87.0b3 (32 bit) on a 64 bit PC I recently deleted an email and saw the message:

“Compact Folders.     The messages you have deleted can be purged from disk. This operation will save you 202MB of disk space. Select the option below to let Thunderbird do this automatically without asking you.

[] Remove message deletions automatically and do not ask me. Proceed Cancel”

This message confused me. It was entitled “Compact Folders”, but then stated it would PURGE messages from my disc. Without ticking [] Remove message deletions automatically, I selected “Proceed”. I was very relieved to see that messages were compacted but none of my messages in “Trash” had been deleted.

I strongly suggest that this message should be rewritten to say: Compact folders. If you allow Thunderbird to compact your folders this operation will save xxx MB of disk space. Select the option below to let Thunderbird do this automatically without asking you. [] Compact folders automatically and do not ask me.

Hi, In the new version of Thunderbird, the folder pane, despite having been set as directed, is invisible until I pass my cursor over it, and so is all the mail in the inbox invisible unless I swipe over it. Once I have written an email, both lists revert to this invisible appearance again. This is quite irritating. I would like to see the lists constantly as normal without having to continually swipe over them to make them appear.

Is there some way to stop this from happening?

Thank you

HI,

I am trying to get my email message list to have the same vertical view as I did with Outlook instead of the spread-out view that Thunderbird uses as default. I wanted this compact so I can view the message in a larger window in vertical view. I have a screenshot with two examples. The top portionos Thunderbird and the bottom is Windows Mail (I didn't use Outlook as I uninstalled it, but the format is nearly the same view in WM). To read the subect/sender I have to drag that column to the left to see the contents and it's off-putting. The left column in WM with message windos is the view I want.

Thnx, Tom

I was prompted to 'compact' my mailboxes, which I did many times before and had no issues.

Today, after compacting, I realised that my whole work inbox is empty! I have alot of important work emails. How can I retrieve them back?

It is not in the trash either, I have checked every possible folder.

Help!

I have one message filter (for the Spam folder) with 50 rules to delete known repeat offenders from the Spam folder. The filter doesn't seem to work at all, even if I try to run the filter manually. Why won't this filter work?

Every time I use TB now it asks me to compact (delete) my trash. I want to keep my trash. I don't want to move it but I do want to keep it. How can I turn off this super-annoying continual pop-up?

why when setting up gmail account, do I get a message "error Incoming server already exists."? It seems since updating to TB 91.7.0 (32-bit) one of my gmail accounts stopped getting emails, I still get them on my smart phone and on an older pc that has TB 78.14.0 (32-bit) but not on my primary pc. so since the primary was set to pop and the older pc was imap I tried switching it to imap but couldn't so I deleted the account and reset it up but after entering everything I keep getting that error! TIA Tom

Since Verizon switched to AOL I have had email problems. I have two verizon.net addresses and one tampabay.rr.com. After finding help in the forum for creating a temporary app password I have been able to send Verizon email but not receive. The tampabay.rr.com works for sending and receiving. I have tried multiple times to fix but one of two things happen: dialog box says "sending email" but doesn't complete, or it continues to ask for a new password. AOL web mail works fine. Any help will be greatly appreciated.

Dell laptop recently updated to windows 11, Thundebird 91.7.0 (64-bit).

When I try to read Inbox emails, they open in Write mode. I have checked Account Settings> Copies & Folders, and it shows "keep draft messages in:" Drafts folder for the account. If I copy the emails to the Local Folders Inbox, they open in read mode, not write mode. How do I get the Inbox to not think it holds drafts?

I'm doing some Mailmerges and use the "send later" option. But although I can see the messages in the Outbox, the "Send Unsent Messages" option is greyed out. Also, if I restart Thunderbird, a dialog pops up asking me whether I want to send unsent messages, I click "Send now", but nothing happens; the unsent messages remain in the Outbox. The same thing happens if I create a message and use the "Send later" option. Any idea how I can fix this? It's only just started happening; previously, this feature worked just fine.

When I open my email, then go to my Bulk Mail folder sometimes I get a message "Server IMAP.mail Yahoo Mail.com has disconnected. Server may have gone down, or maybe a network problem. I mentioned this to a Rogers tech and he said it is not their problem - probably a software/programme problem. Any ideas?

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That allowed me to Send Gmails, but, not receive it kept asking for password. Then I read to use OAuth2 and saw that Google will no longer allow 3rd party app passwords, so i deleted it in google, and set both Imap.gmail.com and smpt.gmail.com to use OAuth2 (both set for SSL/TSL). I did this just for smpt first when the 3rd party app password was still enabled, i could recv but, when i went to send, it would ask for password, i enter it, then it would sent msg to my cell phone to Allow thunderbird, i would press Allow on my phone, and Thunderbird would come up with Sending message.. with the progress marked all way to end BUT, it will never complete sending.... I have to hit cancel it then shows Failed message unable to authenticate. After I deleted the 3rd party app password in gmail settings, now when i start thunderbird or try to receive emails, it goes through the same authorization process with my phone, but, then never downloads any new emails. I have spend HOURS on this.. extremely frustrated (I have been forced to us ms mail which i really don't like, i am too used to thunderbird (although I wished thunderbird had check boxes on emails to select via checkboxes for delete, or moving, etc)