Firefox Support Forum

Hi all,

I have prompt in Firefox that says "Your browser is being managed by your organisation". I've done a bit of a google and appears to be anti-virus related which I don't have any installed.

Certificates ImportEnterpriseRoots is also set to true.

What would be causing this?

I recently tried to log into my Firefox account on a new PC I am building. I have Bitwarden as a PW manager and I use the 2FA inside of the paid version as much as a possibly can. I have it setup for Firefox but no matter what I did I could not get past Firefox's account 2FA page it kept giving me a wrong password. I saw that Firefox has a list of authenticators that will work(https://mzl.la/3p8DJls), is Bitwardens 2FA function not capable of working with Firefox accounts?

I've been using firefox for last 15 years now to do my online banking with RBC. As of 2 weeks ago it has failed to open online banking on the RBC website. Google chrome however works. When speaking to RBC customer support they say it is a problem with firefox and will likely go away once firefox updates to a newer version.

Hope you can help with this issue since my browser of choice is firefox. Thanks

I make themes for themes for firefox using firefox colors extension. I want to know how to change the text colour, background colour, etc of right click menus ( see image attached.

Summary of my current relevant software/hardware:

FireFox (UK): 113.0.2 (64-bit)
Windows 10 Pro(UK): 
 Vers.: 22H2
 Installed on: 2021-01-23
 OS build: 19045-2965
Lenovo (laptop): 
 ThinkPad X1 Extreme Gen 3
 Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
 Installed RAM: 32.0 GB (31.8 GB usable)
 System Type: 64-bit operating system, x64-based processor

My problems with FireFox 113.0.2 started when I began to download some Affinity V2 videos. Some of these were rather large (over 500MB) and I noticed that several were being downloaded at the same time (which was no surprise). However, after sometime I noticed that only one of the videos was completely downloaded and the others were just stopped. Then, when I looked at the task manager the number of FireFox instances was increasing: ...,5,6,...18,..

Of course, I thought I could fix the download process but all my efforts failed; e.g. after a restart of windows and execution of FireFox the same videos were still in a "hold" state and many instances of FireFox were being executed. After a frustating night of failures I finally decided to restore an older FireFox using my Acronis backup/recovery software. My last Aronis backup of my entire system was made on 2023/04/07 with the most recent version of FireFox at the time which worked fine when downloading several large video files at the same time.

I only included the C:\Program Files\Mozilla Firefox' in the restore since I have installed a rather large number of new apps and updates after 2023/04/07. This also failed -- my add-ons, bookmarks, etc. in this restored version were all missing and before I could stop the recovery process, the restored FireFox was updated to the latest as of today (2023/06/01). And of course the problem had not be fixed.

So finally to my request: What directories, files do I need to restore, from the 2023/04/27 backup with all of its features at that time -- this is important, and how do I stop it from upgrading to a newer version?

I would be glad to provide additional information if needed :-)

I dont have the split screen where you see the email header on top and the message beneath. So when I click on an incoming email, it doesn't show me the message unless I double-click it.

Hi guys,

I hope you can help. To bring you up to speed, you can check below past articles for similar problems.

https://support.mozilla.org/en-US/questions/1193905 https://support.mozilla.org/en-US/questions/901741 https://support.mozilla.org/en-US/questions/962174?esab=a&as=aaq

This problem has just resurfaced. In a nutshell, when I type "Lost IMDb" or "Tyson Wiki" in the URL bar and hit enter, that would take me straight to that page of that site. So "Lost IMDb" and enter would take me here: https://www.imdb.com/title/tt0411008/

Now it takes me to random search results like so: https://www.google.com/search?sourceid=navclient&gfns=1&q=lost+imdb

Similar to "I'm feeling lucky" Google search is what I want back. When FF got rid of "Keyword.URL" search, I had to use an add-on such as: Google Browse by Name search engine to get similar results. Now also that has stopped working lately.

Can anyone help me get that type of search result back please?

Thank you kindly.

By mistake, I close a window with lots of opened tabs and can not get them back. In the past when this happened I went to history but now there's no available option in "recently closed windows".

Often when I click on links that take me to video's Foxfire will not launch the video. It stalls and takes forever to load or it does not load at all. I am finding that with more sites as time goes on. Google photos also won't load in a timely manner BUT of I change to Chrome everything loads quickly. This didn't use to be a problem but now is, any solutions out there.

Hello, I have a situation I cannot explain. Firefox has created over 47,000 bookmarks to the same location. This happens in multiple folders. One is just google. Another is a website I use for work. I delete them and they keep coming back.

I have sync turned off.

Any other ideas?

tried searching for this but unfortunately i didn't find any relevant posts

trying to set the sidebar width using the 'userChrome.css' file

the css file path is;

C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles\bjf0cg2g.default-release\chrome\

userChrome.css

the css is;

1. sidebar { min-width:34px !important; max-width:34x !important; }

appreciate any feedback because there seems to be an issue with the above

I have problem with some websites, Firefox would flash white screen when I click between menu pages

1. https://www.microsoft.com/en-us/microsoft-365/onedrive/online-cloud-storage

Top menu bar, clicking back and forth with those menu links

1. https://www.ghacks.net/

Top menu bar, clicking back and forth with those menu links

1. https://mpv.io/manual/

Those 2 HTML links, click and press back then repeat

1. https://vndb.org/

NSFW, side menu, clicking back and forth with those menu links Footage, compare between Edge and Firefox:

1. Flash white, so maybe epilepsy warning
2. One of the sites is NSFW, but by default they're all hidden, some text may say "18+", etc, but no NSFW images were shown in the footage

https://1drv.ms/u/s!AmwlKvqIgGxK_Anfz5d4pnjOdLns This could be just Firefox default behavior, but it's a bit frustrating, I hope someone can help me with this.

What is it about YouTubeTV in Firefox that breaks my ability to control playback? I can click with mouse, but shortcuts ("Play (k)", "Back 15 seconds (j)", or "Forward 15 seconds (l)") stop working repeatedly and I'm forced to go back to using my mouse (Wacom Intuos Pro M). This doesn't sound like a big deal until you're forced to watch an offensive "My Pillow" ad or worse, and I can't immediately stop the playback of these radicalized terrorists. Or if while watching a DVR recording, it stops allowing me to skip thru commercials, or pause playback without picking up my pen (mouse) to get back in control of the 'playback' features.

Strangely, this never happens on YouTube videos/content. Those same controls ('shortcuts') work fine there.

I have firefox version 113.0.1 on two computers both running windows 10 Pro. the last update failed on both computers and firefox would not run so I reinstalled version 113.0.1 Any suggestions?

Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz 2.40 GHz 8.00 GB RAM

Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz 3.30 GHz 16.0 GB RAM

Hi, Firstly, I'm fairly new to this - so apologies if I don't describe this very well, or leave out any obvious info....

We use PKI certs generated by a third party - and I'm in the process of installing the Vsphere v7 certificate. We've got a process which I've followed once before and been fine. But this time, after I install the certificate, Firefox gives me a "SEC_ERROR_CERT_NOT_IN_NAME_SPACE" error. The only other Browser we have on our system is IE. When I entered the url of the Vsphere server, in IE - it did give me the Vsphere login screen OK. When I clicked on the padlock in the address bar, the new certificate was there, complete with its chain (Root CA and intermediate) and the dates were as expected. So it look like the PKI cert install has worked. However, I need it to work in Firefox. I'm a bit out of ideas. I did find this post:

https://security.stackexchange.com/questions/188914/certifying-authority-for-this-certificate-is-not-permitted-to-issue-a-certificat

But when I checked the Permitted name constraints of our intermediate CA, the expected domain was in there, so I assumed that wasn't the issue (if I've understood this correctly). Any thoughts would be much appreciated. Thanks.