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Opening multiple links to different websites with different security certificates

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  • Paskiausią atsakymą parašė cor-el

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Each month when I pay my COBRA insurance premium through Ceridian Benefits using Billmatrix an online credit card payment service owned by Fiserv I am not able to get Firefox to load the Billmatrix page when I am transferred to the Billmatrix website from the Ceridian Benefits website.

Each month when I pay my COBRA insurance premium through Ceridian Benefits using Billmatrix an online credit card payment service owned by Fiserv I am not able to get Firefox to load the Billmatrix page when I am transferred to the Billmatrix website from the Ceridian Benefits website.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

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Please update to version 19.0.2 to see if that helps.

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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"