Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox started crashing when closing

  • 2 replies
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė galvonico

more options

From crash report Crash Reason: EXCEPTION_ACCESS_VIOLATION_EXEC

From crash report Crash Reason: EXCEPTION_ACCESS_VIOLATION_EXEC

Chosen solution

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (2)

more options

Chosen Solution

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

more options

Thanks for answering both questions, dude. I didn't realize this one was posted.