Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

only works when mouse is moving

  • 1 reply
  • 7 have this problem
  • 2 views
  • Paskiausią atsakymą parašė Hasan

more options

Hi,

Firefox only loads pages etc when I move the mouse. If I submit a button or type a new URL etc it will only load if I keep the mouse moving.

Hi, Firefox only loads pages etc when I move the mouse. If I submit a button or type a new URL etc it will only load if I keep the mouse moving.

All Replies (1)

more options

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go Tools Menu -> Clear Recent History -> Time range to clear: select EVERYTHING -> click Details (small arrow) button -> place Checkmarks on Cookies & Cache -> click "Clear Now"

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> Click OK on Options window

-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.