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update to FF3.6.15 now can not load gmail page

  • 6 replies
  • 91 have this problem
  • 6 views
  • Paskiausią atsakymą parašė ribroast

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I was updated two days ago and now can not load Gmail login page to conclusion. it sticks just at the end then after a minute or so it says to reload or switch to html. If I reload it works instantly ,i do not know what the html is so do not try.. can anyone tell me why this only happened to Gmail and when FF updated.? help much appreciated.

I was updated two days ago and now can not load Gmail login page to conclusion. it sticks just at the end then after a minute or so it says to reload or switch to html. If I reload it works instantly ,i do not know what the html is so do not try.. can anyone tell me why this only happened to Gmail and when FF updated.? help much appreciated.

Chosen solution

They were referring to the Gmail help centre. Their help topic concerning Gmail being slow can be found here - http://mail.google.com/support/bin/answer.py?hl=en&answer=80446

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It is working for me, try clearing the cache and deleting cookies for the site, this can sometimes help with accessing a site that previously worked. For details see https://support.mozilla.com/kb/How+to+clear+the+cache and https://support.mozilla.com/kb/Deleting+cookies

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Thank you Tony, sadly that has not changed anything .

It does say on the page as it try s to load to :- This is taking longer than usual. Try reloading the page. If that doesn't work, you can:

  1. Disable Labs and try again.
  2. If you're on a slow connection, try basic HTML view.
  3. For more troubleshooting tips, visit the help centre.

1 works but have to wait till i get this message. 2 I am on fast BBand. 3 no idea what help centre.(i thought I was at help center)

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Chosen Solution

They were referring to the Gmail help centre. Their help topic concerning Gmail being slow can be found here - http://mail.google.com/support/bin/answer.py?hl=en&answer=80446

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Oh how marvellous, Thank you, I will see if any of their suggestions help if not it is with them!Thank you for your help. I wish I knew my way around.

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I tried clearing out cache and cookies but problem still kept coming back. then noticed the url above the loading status on upper left said https://mail.google.com/mail/# instead of https://mail.google.com/mail/#inbox. Either remove the # sign and hit enter or add "inbox" at the end of the # sign and hit enter. Got me back in gmail no problem.

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Khunters, I noticed this to.Thanks for suggestions but one should not have to do all that.

I suppose we should ask the question in Gmail help as to how to stop this. My trouble is how to phrase the problem so it is correct computer terminology.

Modified by ribroast