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Downloading a letter

  • 1 reply
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė Dropa

houseoffrancis
houseoffrancis
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My bank notifies me that it has a letter for me. I find the link for the letter on my secure internet banking site and click on it. First it tells me "No Preview available", and there's a button to Download. Which I select. Immediately a new page coming up with the wording "Authorization has been denied for this request."

When I try to open this letter using Google Chrome I have no problem!

What is happening with Firefox and how do I access the letter successfully?

My bank notifies me that it has a letter for me. I find the link for the letter on my secure internet banking site and click on it. First it tells me "No Preview available", and there's a button to Download. Which I select. Immediately a new page coming up with the wording "Authorization has been denied for this request." When I try to open this letter using Google Chrome I have no problem! What is happening with Firefox and how do I access the letter successfully?

All Replies (1)

Dropa
Dropa
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Did you contact your Bank about this download issue? And did you try in Private Mode window browser to verify it's not a Addon and if not then it would be something you need to ask the Bank why it's failing to download.