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I purchased and downloaded a copy of Adobe Photoshop Elements 14 on July 28, 2016. When I tried to move some media from my camera into this app., I got this me

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I purchased and downloaded a copy of Adobe Photoshop Elements 14 on July 28, 2016. When I tried to move some media from my camera into this app., I got this message from Firefox:

Your connection is not secure The owner of tv.adobe.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

I’m surprised to hear that Adobe is selling this type of material. What can I do now?

I purchased and downloaded a copy of Adobe Photoshop Elements 14 on July 28, 2016. When I tried to move some media from my camera into this app., I got this message from Firefox: Your connection is not secure The owner of tv.adobe.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. I’m surprised to hear that Adobe is selling this type of material. What can I do now?

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I'm a little confused about how Firefox got involved. That site seems to have video tutorials or something like that.

Could you try editing the address in the address bar to use http instead of https? If you need to log in to use the site, then that would not be preferred, but if you can use it anonymously, it's worth a try.

http://tv.adobe.com/

Skaityti atsakymą kartu su kontekstu 👍 0

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Chosen Solution

I'm a little confused about how Firefox got involved. That site seems to have video tutorials or something like that.

Could you try editing the address in the address bar to use http instead of https? If you need to log in to use the site, then that would not be preferred, but if you can use it anonymously, it's worth a try.

http://tv.adobe.com/

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jscher2000. Thanks for your reply. I’m a little confused about that, too. Although this was the first time I’ve used this version of Elements, I was just attempting to drag some new pictures from the camera to another folder , when the message I quoted popped up. Although Firefox was open in another part of the screen, I was not expecting them to get involved at all.

When you go to the Mozilla support page, and click on the option ASK A QUESTION, https:// is what appears in the address bar. I really didn’t give a thought to the S on the prefix. Perhaps it would have made a difference.

Anyway, today I went back to PSE14, and transferred my pictures without any problem. So it was just one of those things. Thanks for your interest.

Kind regards, Graham

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Hmm, I can't explain what happened, maybe it was some kind of "first time" thing that went awry.