Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

firefox not updating

  • 3 replies
  • 3 have this problem
  • 8 views
  • Paskiausią atsakymą parašė lansimivalley

lansimivalley
lansimivalley
more options

I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason).

I restarted my computer and tried again and still got the same message.

What do I do to get the latest update?

Thank you.

I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason). I restarted my computer and tried again and still got the same message. What do I do to get the latest update? Thank you.

Chosen solution

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (3)

Michal Stanke
Michal Stanke
more options

Chosen Solution

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

lansimivalley
lansimivalley Klausimą uždavęs asmuo
more options

I'll try this and report back. Thank you.

lansimivalley
lansimivalley Klausimą uždavęs asmuo
more options

It worked. Thank you for your help. I appreciate it.