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How do I uninstall a pirated version and load a good version from your site.

  • 4 replies
  • 1 has this problem
  • 116 views
  • Paskiausią atsakymą parašė FredMcD

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I thought that I was on an official Mozilla/Firefox website but apparently I was not. The FF I loaded immediately disabled pop-up control. Every second there were adds popping up from all sides. As fast as I got rid of them they reappeared. It looked like the program was taking over my computer. I ran my security scan and it did not find anything malicious on my computer. So I went back to IE which I hate and I have this bad version stuck on my computer. It will not delete in the control panel (which you probably already know!) So how do I scrub it away?

Chosen solution

You can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

You can download Firefox here: https://www.mozilla.org/en-US/firefox/new/

Or if you need a different localized version: https://www.mozilla.org/en-US/firefox/all/

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (4)

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Chosen Solution

You can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

You can download Firefox here: https://www.mozilla.org/en-US/firefox/new/

Or if you need a different localized version: https://www.mozilla.org/en-US/firefox/all/

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Open the computers control panel and check Uninstall Programs.

Download Firefox Full Installer For All languages And Systems {web link}

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FredMcD, the OP mentioned that he cannot uninstall it in control panel and the link you posted was already mentioned by CoryMH over six hours ago.

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Here is something you can try. Start the Computer in safe mode. Using a file browser, remove the bad directory. Then run the programs listed above to find anything left behind.