Thunderbird Community Forum

I dumped a zip file from a thumb drive to Thunderbird and it appears all the emails have downloaded but while I logged in with one gmail account those current emails on the gmail account are there 577 of them but the 17,763 emails are showing in gray next to the 577 but I cannot access those? How can I access those emails? These are old emails where I no longer have accounts for. Thanks

I have a downloaded application of Thunderbird 78.6.1 on my computer from 2021. With my new Windows 11 Pro I had to download and install 138.0 (64 bit) and I'd like to go back to 78.6.1. Can I install it by running the application from the old download? If so, do I need to uninstall 138.0 first?. Will my address book and emails be safe? Is there any profile mix up I should be concerned about?

All my emails in the inbox are not showing except for today's emails. At the top of the thunderbird email program is a search box. I searched for a couple emails I remembered the names of and showed me a few from last year. I am hoping they are all still on the server. How do I recover them and return them all back to the inbox?

I am trying to set up a subfolder in "Sent" for a gmx account within Thunderbird. I right click on "sent" but there is no "new subfolder" option (see attached image). I also have a gmail account and that does have a "new subfolder" option. Can anyone help?

When I allowed the last update on Thunderbird, it removed all of my incoming emails. I cannot get email through Thunderbird. Secondly, in the settings for deleted emails, it puts them back into all of my files. NOT GOOD! Why can't I have my emails show up in my inbox?

So, all of a sudden my incoming emails went directly to the "Junk" folder for no apparent reason. When I go to the Junk folder to view my emails, they don't show up in the right viewing column.

And when I try to send them back to my "Inbox," they don't go there and I have no idea where they go. I can't see them anywhere. I've checked my outgoing settings and they're where they are supposed to be....as well as my incoming server settings. They are where they should be. I use Comcast, and have checked with them, and those settings are correct

So at this point I have no idea what to do, and obviously need help from someone much more knowledgeable then me! Hopefully I've explained the issue clearly, and have made it easier for those of you out there. I'm not a computer dummy....but this has be quite baffled, as it came on suddenly, and had weird characteristics.

Thanks to all,

Michael...

Recently, the Thunderbird email product quit working propertly. It requires me to log into the account each time I wish to open an email. This has been happening for the last week to 10 days. I have to reenter my password each time. Example, I open an email after logging in for the whatever many times it has been during the day, and I need to answer the email but need to get some information first. I go get the information and the email program requies me to log in again, even if it has been just a few minutes. This has not happened in the past. I have been using Thunderbird for a very long time, many many years and never had this happen before. I loaded the program on my laptop that I use when I travel or am not at home. Same thing happens with it.

This is highly frustrating and time wasting to have to do that. There is nothing I have found that shows me how to address this. My phone has a different email program and that does not happen when using the phone. And like I said, I have been using this email program for a very long time and have not experienced this in the past.

Is there access to a user's manual or some quick guide to help me with this? I am not a tech newby, but I'm not an IT professional either, which was why I choose using Thunderbird many years ago. It seemed user friendly at that time.

Thank you kindly for your help. Ken

Right now Thunderbird is taking all my deleted Comcast email and undeleting it. It's doing it for every folder and going back to 2008. This happened about a year ago o a gmail account. I hope it doesn't hop over to gmail when it's done with Comcast. This is TERRIBLE! Did a setting change with the last update? What can I do other than manually go through thousands of emails and re-delete?

Hey...I'm running High Sierra OS on an older Mac. Thunderbird 115.18. Sometimes I need to search older emails. I have a lot of old sent messages stored locally on my computer.

When I run a global search using the handy search box, it's very hit or miss whether the emails I'm looking for will show up in the results. If I use shift>command>F however, all the results show up, no problem.

All my folders/subfolder are checked to allow the global search, and I have run the "repair" feature on pretty much all of them.

Most of my older sent folders were migrated over from Mac Mail. Global search works on those folders just fine. But new folders that were created IN Thunderbird, where I am downloading slightly more current sent emails do not show in global search results (but do show in the shift>command>F searches).

Anyone know why "global search" cannot function as well as the alternative search function?

I'm stumped. Would love to use global search because the search bar is right there and it's one less step. But if it won't work...sigh...

I have gone to windows and set the mailto up as Thunderbird being the default app. I have placed the shortcut in Thunderbird in %appdata% for the user.

If Thunderbird isn't open, and I right click on a file on my desktop, send to - Thunderbird, it will open Thunderbird, but it will not begin a new email and attach the file to the email.

Is there another setting I need to do to get the right click - send to working?

Hello, My TB account is setup properly and I am getting mails from my gmail account. But when I compose mail on my TB account I am not prompted for any address completion while composing the e-mail. On Thunderbird and my web gmail there are many e-mail ids in the inbox.

How do I make TB so that it prompts me with these e-mail ids which are in Inbox when I compose mail?

Any help will be apprecated. Thank you, Deepak

Cannot remove chat account from account settings

I opened a console and it reported error below

Uncaught TypeError: currentAccount is null

   onRemoveAccount chrome://messenger/content/AccountManager.js:894
   oncommand chrome://messenger/content/am-im.xhtml:1

AccountManager.js:894:18

When we moved, our internet service provider did not provide service at the new address. As a result, they killed my IMAP email account I had for more than 20 years. There is a Thunderbird profile folder located in Users\name\AppData\Roaming\Thunderbird\Profiles\********.default-esr\ImapMail\. It is 49GB in size. How do I get Thunderbird to access this folder and these emails? Do I rename it and/or move it to a different location? Please help. Thanks.

There are 2 questions in the Q&A section without any reply. I have no idea what has transpired since this morning when the dates were perfect. I went out for about 3 hours and on return the clock is showing a 12-hour clock without am or pm. So searching by date and time is a laborious process. I cannot find anything in settings relating to 12 or 24. What am i missing? Thanks

Every time Thunderbird upgrades, my Comcast account access breaks complaining of needing a new password. I have tried everything and nothing works - other than to leave everything alone. Then, about 2 days later, it just works again... until another Thunderbird upgrade gets pushed out. Is there any way to prevent this other than to forego future updates?

The ability to insert and resize images in-line with email text is a major function in my use of email. There have been at least two add-ons that smoothly and efficiently accomplished this task in previous versions of Thunderbird, the most recent being 'Shrunked Image Resizer'. Both those add-ons became unavailable due to updates to T-bird. Please Please allow compatibility with an add-on that does this. It is a make-or-break issue for me. Thank you.

Hi,

Have a couple of calendars from one of my Google Accounts that's not syncing Have check here

https://calendar.google.com/calendar/u/0/syncselect?pli=1

It activated there, have tried unticking and re-enabling

Any tips gratefully received

N*

Hey Team,

ICloud account in Thunderbird keeps rejecting authentication for SMTP Server.

I have tried:

User ID / Apple ID Password. User ID / Application Password.

Settings Port 587 STARTTLS. Normal Password (tried Encrypted Password)

Deleted account twice and restarted. Nothing.

I have a Gmail and two other custom domain accounts and they all work. Not my first rodeo. Stumped.