Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Can't connect to accounts.firefox.com

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 32 views
  • Eyano yasuka ya FredMcD

Stephen
Stephen
more options

I cannot load https://accounts.firefox.com. I get the "Unable to connect" page. Opening a dev console doesn't show anything odd in logs. I tried following the steps on this page https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can to no avail. It doesn't work under safe mode either. Other browsers on this same machine load the site just fine. Anything else I can test?

I cannot load https://accounts.firefox.com. I get the "Unable to connect" page. Opening a dev console doesn't show anything odd in logs. I tried following the steps on this page https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can to no avail. It doesn't work under safe mode either. Other browsers on this same machine load the site just fine. Anything else I can test?

All Replies (1)

FredMcD
FredMcD
more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean