Emails from outlook don't show up on Thunderbird any more
Emails from my various email accounts (yahoo, gmail, etc.) are pulled into Thunderbird (I have Thunderbird 60.6.1 (64-bit). For one account messages are not pulled in (while it used to work) and I now get the message : "The IMAP server outlook.office.365.com does not support the selected authentication". I'm not sure what the problem is and what to do about it. I would appreciate any help.
Solution eye eponami
The authentication should be normal password, and the connection security SSL/TLS. If you have 2-step verification on the account, the 'normal password' should be an app password.
Tanga eyano oyo ndenge esengeli 👍 0All Replies (4)
Is it a typo? The IMAP server is outlook.office365.com; no period after office.
You're right, it was a typo, but that is not the problem. I am not typing the name of the server. When I click on Get Messages at the top left corner of Thunderbird, I get the emails of my other email accounts and I get the message "The IMAP server outlook.office365.com does not support the selected authentication"for this particular account; that is the message that comes back to me without me typing the name of the server.
Solution eye oponami
The authentication should be normal password, and the connection security SSL/TLS. If you have 2-step verification on the account, the 'normal password' should be an app password.
I checked the authentication method and switched it to Normal Password and it resolved the issue. Thanks you.