Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox will suddenly not run, even after re-installing.

  • 2 biyano
  • 3 eza na bankokoso oyo
  • 6 views
  • Eyano yasuka ya amtw

amtw
amtw
more options

Firefox has stopped working. I closed it in the normal way, but the next time I tried to run it, it would not work. I uninstalled, and then reinstalled it, without success. I uninstalled it again; deleted the Firefox folders from appdata/Mozilla Program Files and Program Files (x86) folders. I then rebooted, and reinstalled Firefox again, but it still won't run. I tried opening it in safe mode, and I tried to run the Profile Editor by using the -p extension to firefox.exe in an attempt to recreate my profile, but still it would not run. I am at my wits' end - please help!

Firefox has stopped working. I closed it in the normal way, but the next time I tried to run it, it would not work. I uninstalled, and then reinstalled it, without success. I uninstalled it again; deleted the Firefox folders from appdata/Mozilla Program Files and Program Files (x86) folders. I then rebooted, and reinstalled Firefox again, but it still won't run. I tried opening it in safe mode, and I tried to run the Profile Editor by using the -p extension to firefox.exe in an attempt to recreate my profile, but still it would not run. I am at my wits' end - please help!

All Replies (2)

Shadow110
Shadow110
more options

Since have been uninstalling and installing please then uninstall 1 more time.

Then download a Full Version Installer here : https://www.mozilla.org/en-US/firefox/all/

Please let us know if this solved your issue or if need further assistance.

amtw
amtw Nkolo motuna
more options

I unistalled Firefox, then reinstalled it through the link above, but I am still having the same problem - it will not run.