Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

why my firefox stopped loading when I want to open a new tab? this will continue if I do not move the mouse. this also happen when I download.

  • 6 답장
  • 9 이 문제를 만남
  • 1 보기
  • 최종 답변자: philipp

more options

why my firefox stopped loading when I want to open a new tab? this will continue if I do not move the mouse. this is also happen when I download. if I does not move the mouse, the download process stops or stagnant ormanaged to download but not full

why my firefox stopped loading when I want to open a new tab? this will continue if I do not move the mouse. this is also happen when I download. if I does not move the mouse, the download process stops or stagnant ormanaged to download but not full

모든 댓글 (6)

more options

Just go to Tools--> Options----> Tabs and check the options activated or not.

For better Please Go to following Link

https://support.mozilla.org/en-US/products/firefox

I hope your Problems will be solved.

more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.


See also:

  • /questions/976030 In previous editions it was only with videos.Now everything stops when I don't move the mouse continiously
more options

thanx for your support sunitchakraborty and cor-el, i did what you suggest in safe mode, but it still happen. I've turn off all the add-ons, no viruses was found. i still have to move my mouse to complete the action to open a new tab or a download process. is there a problem with the latest version which i updated last week? thanx

more options

i choose to downgrade to firefox 24, and the problem is gone.

more options

hello, mozilla developers have made available a firefox build without the changes that are now suspected to have caused the bug in firefox 25. would you be willing to test-run this build and confirm that the rendering issue isn't present in there?

edit: test procedure removed since it is no longer necessary

글쓴이 philipp 수정일시

more options

hey, just to keep you updated - there is now a fix available for firefox 25, which should address the particular problem of pages not loading unless the mouse is moved.

if you have downgraded to firefox 24 to work around the issue, please go to firefox > options > advanced > update and turn automatic updates back on. then go to firefox > help > about firefox which should trigger the update to firefox 25.0.1.
in case you need to download the setup file for firefox 25.0.1 separately you can do so from https://www.mozilla.org/firefox/channel/#firefox