Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Hi my firefox crashed and now wont restart, I cant past the crash reporter the crash report id is: bp-1a14605e-a13b-4ae6-b459-ca0792111124 thanks

  • 7 답장
  • 5 이 문제를 만남
  • 8 보기
  • 최종 답변자: suziebaker

more options

it suddenly crashed and now wont restart. A crash reporter keeps coming up but nothing happens

it suddenly crashed and now wont restart. A crash reporter keeps coming up but nothing happens

모든 댓글 (7)

more options

Firefox 3.6.24 Crash Report [@ _PR_MD_ATOMIC_DECREMENT | mozilla::plugins::parent::_releaseobject(NPObject*) ]

your crash report say that you are using Firefox 3.6, please upgrade your browser to Firefox 9 and check

more options

I did the upgrade, and it did not help :( any more suggestions?

more options

this suggestion is for OP only who create this thread , if you have crash or other problem, create a separate thread with detailed information! dont reply in other thread

글쓴이 Swarnava Sengupta 수정일시

more options

The OP (suziebaker) posted the ID of an old crash report from 2011-11-24 08:00:50.932586 and is using Firefox 9.0.1 according to the system details, so a crash report may not have been send.

See:

more options

thanks for your reply i dont think ,my crash report did send as it just kept reapearing, i cant get online to update firefox, so what now? many thanks

more options

you can up date to higher verson ! you can go to https://support.mozilla.org/kb/Firefox+crashes http://langtham.com.vn

글쓴이 memzoomvn 수정일시

more options

I cant even get the internet on, (im currently on my boyfriends laptop) when I turn my desktop on it goes to the crash report but wont let me send it- it then just starts doing its own thing, i cant even log off i just have to turn it off, i cant click on any icons, it wont let me so i cant open firefox in safe mode....any clues?