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Webpages do not always print out despite changing the settings. Sadly the problem does not accur with IE8. Why? Can you fix this?

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E.g. I received a voucher by email, I clicked the link to print this which opened a web page. I could see it, but in print preview the details were missing and this did not print out. I lost out being able to use the voucher.

Today BBC website article the same again . Can see the page but when it comes to print its invisible.

Print background images etc is ticked.

E.g. I received a voucher by email, I clicked the link to print this which opened a web page. I could see it, but in print preview the details were missing and this did not print out. I lost out being able to use the voucher. Today BBC website article the same again . Can see the page but when it comes to print its invisible. Print background images etc is ticked.