Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Avast One is continually issuing threats from Firefox itself

  • 1 답장
  • 0 이 문제를 만남
  • 6 보기
  • 최종 답변자: tinatgeezas

stevegoldfield
stevegoldfield
more options

I have attached a screenshot of this error which keeps appearing when Firefox is running. It is pointing to a contamination in Firefox itself, not a particular website, though the latest Firefox also will not load X.com even with Tracking Protection turned off for the site. I ran a scan and found nothing. I also cleared browsing objects from Firefox, and I still get this popup threat warning. It appears to be triggered by something in Firefox code. It says it is from https://services.disconnect.me/disconnect-plaintext.json from the process /Applications/Firefox.app/Contents/MacOS/firefox. This began when I updated Firefox to 126.0 (64-bit) on MacOS Sonoma 14.5.

I have attached a screenshot of this error which keeps appearing when Firefox is running. It is pointing to a contamination in Firefox itself, not a particular website, though the latest Firefox also will not load X.com even with Tracking Protection turned off for the site. I ran a scan and found nothing. I also cleared browsing objects from Firefox, and I still get this popup threat warning. It appears to be triggered by something in Firefox code. It says it is from https://services.disconnect.me/disconnect-plaintext.json from the process /Applications/Firefox.app/Contents/MacOS/firefox. This began when I updated Firefox to 126.0 (64-bit) on MacOS Sonoma 14.5.
첨부된 스크린샷

모든 댓글 (1)

tinatgeezas
tinatgeezas
more options

Have you got the disconnect.me browser add-on installed? https://addons.mozilla.org/en-US/firefox/addon/disconnect/ I would guess so.

And I'd further guess that it downloads that information automatically upon firefox start. As that URL has a load of tracking services listed, I am not entirely surprised that Avast is guessing something bad is going on.

I'm not familiar with Avast but possibly those three dots next to the "got it" button will allow you to add an exception.

Or if you're not actually using the disconnect.me browser add-on you could remove it - although it sounds like it might be quite useful.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.