Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Video playback (and other misc. webapp) issues, which do not occur when using a Private Browser window

  • 2 답장
  • 0 이 문제를 만남
  • 44 보기
  • 최종 답변자: zeroknight

more options

I am facing an issue with my Firefox.

This most commonly occurs with video playback webapps like YouTube Shorts. Intermittently, but often enough to be incredibly annoying!!) videos will stick while audio plays in the background. This does not always happen, but once it starts there seems to be some sort of cooling off period before things work again.

Reddit video player never works, seeming to silently crash - never showing the play button or video controls overlay.

I have had miscellenious other issue with other website that include forms to fill out and navigate where the elements like "next" or "submit" are completely unresponsive.


  • Refreshing the page does not fix it.
  • Clearing Firefox's cache and data did not fix it.
  • "Refreshing" Firefox did not fix it.

Strangely, the same video/page will always work on a Private browser window. I appreciate that these windows don't have extensions active, but I have activated every extension in private browsing and it still works.

The only extensions I have are:

  • Privacy Badger
  • uBlock Origin
  • Bitwarden

I have no idea what it is about my "normal" browser which is broken, and why things are fine in the private window, but this is immensely frustrating.

I really don't want to have to change to another browser (Chrome... ew...) but I need this fixed if I am to continue.

I am facing an issue with my Firefox. This most commonly occurs with video playback webapps like YouTube Shorts. Intermittently, but often enough to be incredibly annoying!!) videos will stick while audio plays in the background. This does not always happen, but once it starts there seems to be some sort of cooling off period before things work again. Reddit video player never works, seeming to silently crash - never showing the play button or video controls overlay. I have had miscellenious other issue with other website that include forms to fill out and navigate where the elements like "next" or "submit" are completely unresponsive. * Refreshing the page does not fix it. * Clearing Firefox's cache and data did not fix it. * "Refreshing" Firefox did not fix it. Strangely, the same video/page will always work on a Private browser window. I appreciate that these windows don't have extensions active, but I have activated every extension in private browsing and it still works. The only extensions I have are: * Privacy Badger * uBlock Origin * Bitwarden I have no idea what it is about my "normal" browser which is broken, and why things are fine in the private window, but this is immensely frustrating. I really don't want to have to change to another browser (Chrome... ew...) but I need this fixed if I am to continue.

모든 댓글 (2)

more options

Oh also, disabling all extensions in a "normal" browser does not fix it either.

도움이 되셨습니까?

more options

Does it still happen in Developer Edition? Make sure you stay signed out of your sync account when testing.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.