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Thunderbird 115 No accounts show. On opening thunderbird it takes me straight to create new email accounts

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  • 최종 답변자: jp130194

jp130194
jp130194
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Good Morning

I have been using thunderbird "for ever", just recently I open thunderbird only to find my email accounts have gone missing and I have to re-enter them all. All fine for a couple of days then same thing happens. This issue has occured for the past couple of weeks and even goung to the latest update "supernova 115.2.2 (64-bit) presents the same problem. Today same thing again all accounts gone asking me to setup email accounts?????

PLEASE COULD YOU HELP?

Thank You,

John

Good Morning I have been using thunderbird "for ever", just recently I open thunderbird only to find my email accounts have gone missing and I have to re-enter them all. All fine for a couple of days then same thing happens. This issue has occured for the past couple of weeks and even goung to the latest update "supernova 115.2.2 (64-bit) presents the same problem. Today same thing again all accounts gone asking me to setup email accounts????? PLEASE COULD YOU HELP? Thank You, John

글쓴이 Wayne Mery 수정일시

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Wayne Mery
Wayne Mery
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Do all the accounts show in tools > account settings?

jp130194
jp130194 질문자
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Hi Wayne. No accounts show. On opening thunderbird it takes me straight to create your new email accounts so I have to re-enter all my details..... What I did yesterday is uninstall thunderbird, remove any remnants of thunderbird directories/files and install a fresh(virgin) installation "supernova 115.2.2 (64-bit)".. I've then re-entered all my email accounts.. Today (18/09/23) I checked the pref.js file by confirming the byte count which was as it was yesterday post the re-entering of email accounts. I opened up thunderbird and everything was there..... time will tell will update in a few days.. thanks for your input.