Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

my video in a zoom meeting

  • 1 답장
  • 1 이 문제를 만남
  • 14 보기
  • 최종 답변자: D

more options

My webcam worked fine with Chrome but since I changed to Firefox browser, I cannot show my video in a zoom meeting even though my Logitech HD webcam C16 camera shows that it is working on my desktop outside of the zoom meeting. The audio is fine both ways and I can see others' video. They cannot see my video. Help! Diana

My webcam worked fine with Chrome but since I changed to Firefox browser, I cannot show my video in a zoom meeting even though my Logitech HD webcam C16 camera shows that it is working on my desktop outside of the zoom meeting. The audio is fine both ways and I can see others' video. They cannot see my video. Help! Diana
첨부된 스크린샷

모든 댓글 (1)

more options

I got a new camera and the problem is the same as described in my earlier post above. I tested the new camera at the Zoom website and both mic and video were working but when I join a Zoom meeting my video does not show. I've gone through settings and did a restart with no improvement. I'm stuck! Diana