Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Sync not working and stuck on loading forever

  • 2 답장
  • 1 이 문제를 만남
  • 615 보기
  • 최종 답변자: fil.hip

more options

Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actually update my open pages. On my Android device it's even worse, it gets stuck on loading forever and never syncrhonizes anything. I had read that other synchronization features like history, bookmarks etc. might be the problem because they require a lot of time, so I kept them out of my synchronization. Even after that, the problem is still present on both my PC and my Smartphone

Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actually update my open pages. On my Android device it's even worse, it gets stuck on loading forever and never syncrhonizes anything. I had read that other synchronization features like history, bookmarks etc. might be the problem because they require a lot of time, so I kept them out of my synchronization. Even after that, the problem is still present on both my PC and my Smartphone

선택된 해결법

TyDraniu said

Please enter about:sync-log in the URL bar and check if there are any recent error files.

I've seen there were Error Logs, so I tried disconnecting both devices and reconnecting, it didn't solve anything. What solved it (at least, until now) was to completely remove Firefox from my Android Device and then reinstalling it. I did it easily because I had nothing to save on my mobile device, but I don't believe that should be the best solution. Moreover, Sync failing should give some kind of notification?? It seems like it works when it doesn't, not very straightforward / user-friendly

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

Please enter about:sync-log in the URL bar and check if there are any recent error files.

more options

선택된 해결법

TyDraniu said

Please enter about:sync-log in the URL bar and check if there are any recent error files.

I've seen there were Error Logs, so I tried disconnecting both devices and reconnecting, it didn't solve anything. What solved it (at least, until now) was to completely remove Firefox from my Android Device and then reinstalling it. I did it easily because I had nothing to save on my mobile device, but I don't believe that should be the best solution. Moreover, Sync failing should give some kind of notification?? It seems like it works when it doesn't, not very straightforward / user-friendly