Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

reconnect to sync

  • 1 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: BatterBits

BatterBits
BatterBits
more options

I cannot get this PC to (stay) connect to Sync - Every time I log in, I get an email, but within seconds (sometimes instantly, sometimes after a few minutes) I get the yellow warning triangle with the "reconnect to sync" message.

I have tried the steps in another post:

delete the signedInUser.json file in the Firefox profile folder and delete the Weave folder

But that hasn't worked.

I have uploaded a sync.log https://pastebin.com/AqSgha95

I cannot get this PC to (stay) connect to Sync - Every time I log in, I get an email, but within seconds (sometimes instantly, sometimes after a few minutes) I get the yellow warning triangle with the "reconnect to sync" message. I have tried the steps in another post: delete the signedInUser.json file in the Firefox profile folder and delete the Weave folder But that hasn't worked. I have uploaded a sync.log https://pastebin.com/AqSgha95
첨부된 스크린샷

모든 댓글 (1)

BatterBits
BatterBits 질문자
more options

As there has been no response - does anyone have any idea how I can get "official" assistance with this? Is there a firefox official support channel?