Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Bookmark recovery process did not work, no backup files

  • 3 답장
  • 1 이 문제를 만남
  • 9 보기
  • 최종 답변자: FredMcD

more options

I guess after the recent Firefox update, my old bookmarks were wiped out. I went through the process to restore old bookmarks, but the options only included bookmarks dated since after the update, with no dated files from before the update. I think the instructions stated that there should be 15 backup files to choose from, but there was only the one mentioned above. Is there any other way to access pre-update bookmark backup files? Thank you -

I guess after the recent Firefox update, my old bookmarks were wiped out. I went through the process to restore old bookmarks, but the options only included bookmarks dated since after the update, with no dated files from before the update. I think the instructions stated that there should be 15 backup files to choose from, but there was only the one mentioned above. Is there any other way to access pre-update bookmark backup files? Thank you -

모든 댓글 (3)

more options

선택된 해결법

more options

Fred McD pointed me in the right direction - I found the older bookmark backups here: Troubleshooting Information folder; Application Basics; Profile folder; Open folder; In the Profiles level I had two choices: 1 after the update which cleared my old bookmarks, and 1 profile with a crazy name which was saved prior to the update. I selected this one and found the 15 older bookmarks. I copied one to my desktop, and then reloaded it back into Firefox using the normal restore bookmarks process. Thanks Fred - as I'm not a computer guy, the success of this operation is that much more noteworthy!

more options

Glad to help. Safe Surfing.