My computer crashed and I lost all my Thunderbird archives. Any help to restore?
I was working on my laptop yesterday when something happened. I tried to reboot, etc. Finally had to reinstall Windows and all HP operating system. Just like a new computer, but I lost everything including all my information (old emails, archives) . I reinstalled Thunderbird today but it is just like starting over. Is any my old data in a cloud? Or do I just basically start over with contacts, etc? Any suggestions?? Thanks. Lowell
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If you reinstall OS then you would have lost everything. Do you see a 'Windows.old' folder? If yes, then it is possible all the old profile data is in that folder.
If you can see a 'windows.old' folder, it should contain all your old profile data. This can be used to put old profile back into the new profile.
I presume you had to reinstall Thunderbird. When you ran it the first time a new default profile name folder would be created and thunderbird would then ask you to create a mail account. If you wanted to use the old profile, then you would not create a mail account. Instead you would have to reinstate all the old profile data from backup or 'windows.old' folder.
If you can see 'windows.old' folder: Open 'windows.old' folder and check for this location:
- C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\
Does the 'Thunderbird' folder contain a 'Profiles' folder? Does the 'Profiles' folder contain a 'profile name' folder, usually called 'xxxxxxxx.default' where the x's are letters and numbers?
Appdata folders and files are usually hidden. You may need to make hidden files and folders visible first.
The 'profile name' folder (xxxxxxxx.default) contains all the files and folders to do with preferences, mail accounts, emails, address books etc.
Make sure Thunderbird is closed. This is important.
access 'windows.old' folder: Copy the Contents (all files and folders) in the 'profile name' folder. use 'Ctrl' + 'A' to highlight everything. Then 'Ctrl'+'C' to copy They will look similar to the image below and will include a 'Mail' folder.
Paste ('Ctrl' +'V')all of those files and folders into the new default profile name folder overwriting all the default files and folders. The new default location is the same, but not in the 'windows.old' folder :)
- C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\Profile name
then start up Thunderbird. It will use the new default profile that now contains all the old profile data.
