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Firefox causes flicking screen.

Hello, It is suspected that latest version of Firefox version 78.11.0esr (64-bit) is causing operathing systems to crash. I have not seen it on Windows platform as I am n… (read more)

Hello,

It is suspected that latest version of Firefox version 78.11.0esr (64-bit) is causing operathing systems to crash. I have not seen it on Windows platform as I am not using it. Platforms I am using are OSX and XUbuntu. The error occurs lingering on a site for a very long time. First it starts getting screen graphic errors like, some pixels are not being updated correctly. Then after a while screen starts to flicker, in a massive state, like the graphic processor is broken. In some cases with command key strokes one is able to kill Firefox, screen is back to normal and one can continue working. Facebook is the site that most commonly is causing error, but there are also other sites.

/ rodieki

Asked by rodieki 3 months ago

Answered by rodieki 1 day ago

  • Solved

Trojan spyware alert

My MacBook Air is alerting a Trojan spyware alert with an error code in my Firefox browser. I ran malwarebytes and it did not detect any issues. I also opened safari and … (read more)

My MacBook Air is alerting a Trojan spyware alert with an error code in my Firefox browser. I ran malwarebytes and it did not detect any issues. I also opened safari and that ran without an error message so apple tech said to contact Firefox for support. Should I just delete and re-install Firefox or is this a more compromising issue?

Asked by morgan15 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Firefox on Ubuntu LTE with WSL2 and GWSL - Crashs all the time

Hello, what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the… (read more)

Hello,

what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either.

Kind regards Atomino Zweitausend

Asked by atomino2000 2 days ago

Answered by atomino2000 1 day ago

  • Solved

Error code SSL_ERROR_RX_MALFORMED_ALERT when connecting to Facebook only.

Since late last night, I've been having issues connecting to Facebook when using Firefox. Through my own troubleshooting efforts, I've run multiple Virus and Malware scan… (read more)

Since late last night, I've been having issues connecting to Facebook when using Firefox. Through my own troubleshooting efforts, I've run multiple Virus and Malware scans via AVG, Malware Bytes, TDSS Killer and Microsoft Safety Scanner, to no avail. What doesn't help is that when checking Facebook in Chrome, the error code I get is NET::ERR_SSL_OBSOLETE_VERSION relating to TLS 1.0 and 1.1. Are there other things I should try on my end as to the cause of this issue?

To my knowledge, the issue is only with Facebook. Other websites I frequent are connecting with no issues.

Asked by blaster5426 2 days ago

Answered by blaster5426 2 days ago

  • Solved

firefox 92 broken using windows high contrast setting

I think my Firefox just updated to 92.0. The Windows 10 high contrast setting stopped working properly. Website backgrounds should be black, but they are now white. I'… (read more)

I think my Firefox just updated to 92.0. The Windows 10 high contrast setting stopped working properly. Website backgrounds should be black, but they are now white. I'm. using a Surface Go, Win 10 Home.

Asked by dave505 1 week ago

Answered by dave505 1 week ago

  • Solved

opening links in e-mails

When clicking on a link in a received e-mail, it shows the site being connected but I left with a blank page. This is happening on all occasions, not just a few e-mails. … (read more)

When clicking on a link in a received e-mail, it shows the site being connected but I left with a blank page. This is happening on all occasions, not just a few e-mails.

Asked by grmhpkns 4 days ago

Answered by FredMcD 4 days ago

  • Solved

Find bar won't close, has misleading appearance

The Find bar used to have an X at the far left that I could click to close it. It no longer does. I looked up if there's a hotkey to close it, and it's supposed to be Esc… (read more)

The Find bar used to have an X at the far left that I could click to close it. It no longer does. I looked up if there's a hotkey to close it, and it's supposed to be Esc, which is doing nothing.

The bar also appears to have the search box and option tickboxes all grayed out indicating unusable; they're not actually unusable, it's just the appearance that's wrong, but it shouldn't look like that.

Asked by AlexSeanchai 4 days ago

Answered by jscher2000 4 days ago

  • Solved

The WidevineCDM plugin has crashed. (on Windows 10)

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-up… (read more)

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-update from FF 91.0.2 to FF 92.0). I'm using WidevineCDM version 4.10.2209.1 to watch Xfinity stream recordings. Have submitted 3 crash reports via FF.

Asked by slo_bern 5 days ago

Answered by slo_bern 4 days ago

  • Solved

My home screen no longer comes up when I log on to Firefox.

My Firefox home screen no longer comes up when I log on to Firefox or open a new window. I am using macOS Sierra Version 10.12.6 Also When when I click on Firefox in the … (read more)

My Firefox home screen no longer comes up when I log on to Firefox or open a new window. I am using macOS Sierra Version 10.12.6 Also When when I click on Firefox in the upper Left corner, and then click on About Firefox or Preferences nothing happen.

Asked by Mike Dinkel 5 days ago

Answered by Mike Dinkel 5 days ago

  • Solved

WidevineCdm plug-in crashed

WidevineCdm plug-in crashes everytime when I try to play disney plus or amazon prime. I fit the requirements via the disney plus site. Can anyone assist? I was streaming … (read more)

WidevineCdm plug-in crashes everytime when I try to play disney plus or amazon prime. I fit the requirements via the disney plus site. Can anyone assist? I was streaming fine last week and now its not working.

Asked by tim.mehesy 3 months ago

Answered by cor-el 3 months ago

  • Solved

Fonts incorrectly displaying in all bold text on some websites

On some websites the fonts are all displaying in a large bold text instead of whatever font that page is meant to use. It will revert to a default font if i turn off the … (read more)

On some websites the fonts are all displaying in a large bold text instead of whatever font that page is meant to use. It will revert to a default font if i turn off the ability for sites to choose their own fonts, but this interferes with the functionality of a lot of sites' icons so its not a great solution. This also stops when i go into troubleshooting mode, but when i went through hardware acceleration and my extensions one by one, none of them were the cause.

images in order: my roll20 homepage with the incorrect font display, the same page with fonts disabled (note the notification icons in the upper right are broken now though), the same page in troubleshoot mode with the correct font display

Asked by Arthur 6 days ago

Answered by FredMcD 6 days ago

  • Solved

FireFox 92 slows down / freezes then resumes

Hello, Ever since the last upgrade was installed I have seen that the browser gets slower and slower but even on the first tab opened the performance is terrible. The sym… (read more)

Hello,

Ever since the last upgrade was installed I have seen that the browser gets slower and slower but even on the first tab opened the performance is terrible. The symptoms are that pages load slowly, typing doesn't get displayed in the order typed, using aps like Ancestry in the photo section; using the select a face from a picture is very slow and jerky.

I would gladly give up what 'improvements' 92 provided just to get back to a version that works better.

I have disabled unused features, defragged the HD, and followed what was provided about slow FF and nothing has helped.

As a test I tried another browser on the same site and it was lightening fast. I prefer FF so that is not an option.

Any ideas on what I can do to get FF to operate better????

Thanks on advance for your help!!

Asked by RHB10 1 week ago

Answered by FredMcD 6 days ago

  • Solved

Distortion of audio from Firefox caused by calling the website deepl.com

I have been bugged by this issue for a while. I switched to nightly because I thought it was because of the fix https://hg.mozilla.org/mozilla-central/rev/ab80197101b9 Sa… (read more)

I have been bugged by this issue for a while. I switched to nightly because I thought it was because of the fix https://hg.mozilla.org/mozilla-central/rev/ab80197101b9 Sadly... it isn't.

I can 100% reproduce the bug. The steps are as following:

  1. Have an active sound (I tested Youtube, Twitch, Spotify and Netflix) from Firefox
  2. Open the page https://deepl.com
  3. Sound of Firefox gets distorted and has an echo on it.

I am at a loss where this issue could be and I would like to provide more data if needed (as I can reproduce it it should be simple)

I have a sound sample from a while back to get you an idea of what it sounds like. Also some gathered logs from dmesg and syslog which might not be of any use. (I used the latest stable release of firefox at that time --> Timestamp format: yyyymmdd) Sound file and logs

Asked by hackerdragon 1 week ago

Answered by hackerdragon 1 week ago

  • Solved

Firefox can’t establish a connection to the server at ws://127.0.0.1 (plugin or setting is causing this, how to discover exact cause?)

Hello, Firefox 91.0.2 shows in dev. console: Firefox can’t establish a connection to the server at ws://127.0.0.1 The Private browsing window has the issue too, but i am … (read more)

Hello, Firefox 91.0.2 shows in dev. console: Firefox can’t establish a connection to the server at ws://127.0.0.1

The Private browsing window has the issue too, but i am unsure if it really disable all extensions.

When i use different Firefox profile, then the localhost site i am trying to load is loaded without that error. So how to discover please which FIrefox profile setting is preventing the loading please?

Asked by #367259 6 days ago

Answered by #367259 6 days ago

  • Solved

Firefox is taking over my RAM

What is going on with Firefox on Linux? It's been my favorite browser for years and I want to stick with it, but it becomes unusable. I've got 32GB of RAM, so I should t… (read more)

What is going on with Firefox on Linux? It's been my favorite browser for years and I want to stick with it, but it becomes unusable.

I've got 32GB of RAM, so I should theoretically be able to open quite a few tabs (which I need as a web developer), but when I have about 15 tabs open, it consumes about 1GB of ram per tab. Usually I have some webmail tabs open, google drive, youtube, some documentation and references, github, example sites... you know, the usuall stuff you find in a web dev's browser.

I'm running the latest updates on Ubuntu 20.04 and have the latest Firefox installed. On my Windows (dual-boot so the same computer, but windoze is more for gaming than for work), I can open 50 tabs and have no memory issues at all. I'm syncing my extensions so it's the exact same configuration, yet on Linux it's huge a pain in the behind to keep using it.

Are there any fixes for this? I've seen other complain about similar issues for previous versions of Firefox and other Linux distros, I've ran through all the self help suggestions and nothing helps.

Asked by Jan 1 week ago

Answered by Jan 6 days ago

  • Solved

Firefox Crash on Program Startup - WIndows 7

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would l… (read more)

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would launch and before any tabs could load it would crash again. I attempted to open in troubleshoot mode with the identical result. I gave it a break and used Chrome but in returning to this issue today the same has occurred. This time after the troubleshoot mode crash, I uninstalled Firefox and re-installed fresh (this was an upgrade from v89 to v92). Upon opening post update the browser crashed again. Each time this happens I have received a crash report screen which I accepted and it was reported as successfully submitted. However, when I open the crash report folder only two appear to have been saved - one old from the first occurrence (6/2021) and one from today(8/10/21). Both of these are linked below for review.

This is on an older Windows 7 machine that honestly I know should be updated but this is only used for light gaming and web surfing and I am not interested in an OS upgrade as I disagree with with the business practices of Microsoft - I find their policies are rather intrusive as a consumer.

I hope I've given enough information about the issue here and my system, thanks in advance for any help!

-J

System Info Intel I7 4770K 16gb RAM Geforce GT1060 Gigabyte Z97 Motherboard

Early instance of crash report in June 2021: Crash ID: bp-1fce2514-da15-4ff1-9e4c-7d0510210622 Most recent crash report from earlier today (8/10/21): Crash ID: bp-e888ef81-491c-42ae-9878-124970210810

Asked by jalbyx 1 week ago

Answered by FredMcD 1 week ago

  • Solved

2 of 3 windows in Firefox disappear as soon as it opens.

I've been moving between computers and used a time machine back up to bring over everything, including my Firefox profile. Everything was fine but about 2 weeks ago the c… (read more)

I've been moving between computers and used a time machine back up to bring over everything, including my Firefox profile. Everything was fine but about 2 weeks ago the computer seemingly crashed while I was absent and on the restart and ever since, just the one window, of 3, that I had open stays on screen. I have tried seeing all windows and looking on separate desktops but all to no avail. When I quit Firefox it clearly recognises all the windows as the tabs count is correct but only the 1 window was ever visible. I did all the madness of renaming the sessionstore file and deleting the recovery json files and replacing the previos json file but nothing has changed the outcome. I tried the Henderson?!? website to get a list of everything but that just looked like it was eternally thinking and never concluded. It's highly likely the workload was exceptional and might well have completed one day but it seemed to be stuck. If it helps, I'm on an 10 core 3.6ghz iMac with 64Gb of RAM and I'm using the latest Firefox version. Before anyone asks, I had an obscene amount of tabs open as I have many projects on the go and different windows are used for different things with multiple tabs in each window. The highest total tabs I've ever had was 541! I know, I know.

Asked by Pureski 1 week ago

Answered by Pureski 1 week ago