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Firefox homepage version check does NOT identify outdated version of Firefox

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  • Last reply by BenR

BenR
BenR
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2nd posting about this issue, from a different PC so as to provide System Details - related thread over here https://support.mozilla.org/en-US/questions/972803

I have Firefox version 23.0.1 installed, update is set to "check for updates, but let me instal them". However it is not notifying me of up dates I know are available. I therefore did a manual update via Firefox>Help>About Firefox. It says "updates are available at www.firefox.com

Clicking on link takes me to the FF homepage but the version check says, "Congrats! You’re using the latest version of Firefox"

But a new version (24.0) of FF has been out for over 2 weeks

Clicking on "download a fresh copy" takes me to the page the language version page, all of which are at ver 24.0. I have downloaded and installed ver 24.0 on another laptop which had the same problem (I will shortly fix this one also), so this post is to see if this is a widespread issue .......

(Note: this is a secondary post as requested by moderator to see aditional troubleshooting info etc., see also my original post here https://support.mozilla.org/en-US/questions/972803?esab=a&as=aaq )

''2nd posting about this issue, from a different PC so as to provide System Details - related thread over here https://support.mozilla.org/en-US/questions/972803'' I have Firefox version 23.0.1 installed, update is set to "check for updates, but let me instal them". However it is not notifying me of up dates I know are available. I therefore did a manual update via Firefox>Help>About Firefox. It says "updates are available at www.firefox.com Clicking on link takes me to the FF homepage but the version check says, "Congrats! You’re using the latest version of Firefox" But a new version (24.0) of FF has been out for over 2 weeks Clicking on "download a fresh copy" takes me to the page the language version page, all of which are at ver 24.0. I have downloaded and installed ver 24.0 on another laptop which had the same problem (I will shortly fix this one also), so this post is to see if this is a widespread issue ....... (Note: this is a secondary post as requested by moderator to see aditional troubleshooting info etc., see also my original post here https://support.mozilla.org/en-US/questions/972803?esab=a&as=aaq )

Modified by the-edmeister

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BenR
BenR Question owner
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John Your remark (on other thread) about UAS made me think. I therefore closed FF (ver 23.0.1) and restarted it via the "run as administrator" option.

You will see from my answer on the other thread (https://support.mozilla.org/en-US/questions/972803?esab=a&as=aaq) it seems to allow FF to update normally and the www.firefox.com homepage version check to work properly.

So both my systems are now fixed (though I guess I may have the same issue when next update comes out). However that still means there could be a lot of less technical (or lazy) users out there that are not updating FF because of this .......