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How to fix that we can view podcasts from CBC or Sudoku from thestar.com on Google Chrome and Explorer but not Mozilla

  • 1 reply
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  • Last reply by Andrew

aforer
aforer
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In Toronto we can play podcasts from CBC [cbc.ca] or get Sudoku pop-ups from thestar.com, but when visiting the US (where we are now) we cannot do either. I tried reloading Flash and Real player, and that worked for one day. But now we still can't get either, yet we have no trouble getting them with Google Chrome or Internet Explorer. So the problem is specific to Firefox. Any suggestiions about what to do, other than switching to Google or Explorer?

arthur forer

In Toronto we can play podcasts from CBC [cbc.ca] or get Sudoku pop-ups from thestar.com, but when visiting the US (where we are now) we cannot do either. I tried reloading Flash and Real player, and that worked for one day. But now we still can't get either, yet we have no trouble getting them with Google Chrome or Internet Explorer. So the problem is specific to Firefox. Any suggestiions about what to do, other than switching to Google or Explorer? arthur forer

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Andrew
Andrew
  • Moderator
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It may be due to your location and your ip address. Maybe a reset will do the trick?

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

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