Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Quicktime files wont play in firefox 17.0.1

  • 1 reply
  • 3 have this problem
  • 7 views
  • Last reply by vampyren

more options

I just made a clean OSX 10.8 install and naturally installed my favorite browser FF 17.0.1 Was goint to a page to see a quicktime clip and bam no video. Page in question was: http://www.apple.com/iwork/tutorials/#pages-msoffice

I'm using the Quicktime X that comes with OSX 10.8 (updated actually to 10.8.2 now). I tested the same link in Safari and the video plays perfectly fine.

I have been googling allot and tested lots of tips like removing the pluginreg.dat and following many tips found on below links but i seriously cant make it work under FF.

https://support.mozilla.org/en-US/kb/quicktime-plugin-play-audio-and-video?esab=a&as=aaq

https://bugzilla.mozilla.org/show_bug.cgi?id=611296

http://support.mozilla.org/en-US/questions/930099?esab=a&s=quicktime+dont+work&r=6&as=s

Is this feature really broken? I see lots of people having this problem and no solution right now. Appreciate someone with some insight to dig into this problem and provide a solution or atleast confirm this is broken so we dont bang our head against the wall trying to figure it our :D

ps. Please make sure you are under the same condition as i explained, meaning using Quicktime X and nothing more (like older quicktime etc).

I just made a clean OSX 10.8 install and naturally installed my favorite browser FF 17.0.1 Was goint to a page to see a quicktime clip and bam no video. Page in question was: http://www.apple.com/iwork/tutorials/#pages-msoffice I'm using the Quicktime X that comes with OSX 10.8 (updated actually to 10.8.2 now). I tested the same link in Safari and the video plays perfectly fine. I have been googling allot and tested lots of tips like removing the pluginreg.dat and following many tips found on below links but i seriously cant make it work under FF. https://support.mozilla.org/en-US/kb/quicktime-plugin-play-audio-and-video?esab=a&as=aaq https://bugzilla.mozilla.org/show_bug.cgi?id=611296 http://support.mozilla.org/en-US/questions/930099?esab=a&s=quicktime+dont+work&r=6&as=s Is this feature really broken? I see lots of people having this problem and no solution right now. Appreciate someone with some insight to dig into this problem and provide a solution or atleast confirm this is broken so we dont bang our head against the wall trying to figure it our :D ps. Please make sure you are under the same condition as i explained, meaning using Quicktime X and nothing more (like older quicktime etc).

Modified by vampyren

Chosen solution

I might have solved it by some magic :D

Actually i'm confused, i tried to install the latest Java 7 and test it in FF but OSX just closed the FF and wanted to install Java 6 since Mountain Lion OSX 10.8 dont come with a Jave pre-installed. I cant figure out why it dont recognize the Java 7 i just installed. Any how i removed the pluginreg.dat and tried to make FF register the Java i installed and to my amazement it now recognized the Quicktime plugin! Still Java did not work. After accepting to installing Java 6 then Java started to work as well. I had to remove pluginreg.dat again and restart Firefox to make it recognize the Java 7 instead of older version. Not sure what to make out of it all but somehow it just works now :)

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I might have solved it by some magic :D

Actually i'm confused, i tried to install the latest Java 7 and test it in FF but OSX just closed the FF and wanted to install Java 6 since Mountain Lion OSX 10.8 dont come with a Jave pre-installed. I cant figure out why it dont recognize the Java 7 i just installed. Any how i removed the pluginreg.dat and tried to make FF register the Java i installed and to my amazement it now recognized the Quicktime plugin! Still Java did not work. After accepting to installing Java 6 then Java started to work as well. I had to remove pluginreg.dat again and restart Firefox to make it recognize the Java 7 instead of older version. Not sure what to make out of it all but somehow it just works now :)