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Firefox crashes

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  • 7 have this problem
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  • Last reply by Matt_G

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please see crash reports - repeated, daily, frequent crashes over the last few days and weeks - SEVERAL DAILY. Please help - this is driving me towards Google Chrome !!!

please see crash reports - repeated, daily, frequent crashes over the last few days and weeks - SEVERAL DAILY. Please help - this is driving me towards Google Chrome !!!

All Replies (1)

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Hey Ron04,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!