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Firefox had saved my login name and password for a site, when I changed the password, FF won't ask to save/update it so I have to enter it manually now. How do I get it to prompt me in FF7.01?

  • 10 replies
  • 3 have this problem
  • 11 views
  • Last reply by in_awe

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Using FF7.01 on a HP Pavilion dv6775us laptop running Vista Home (updated continuously)

The site owner changed the rules in order to improve password security so I was required to create a new password. When I did so I was not prompted by FF7.01 to save the new password.

When I next logged into the site, FF remembered the user name but presented the old (invalid) password. I was forced to manually enter the new password, but again was not prompted to save it to FF.

I then went into FF Security, viewed the saved passwords and deleted the entry for the site in question. I expected that when I logged into that site the next time I would be asked if I wanted to save the username and password. I wasn't.

I then exited from FF and relaunched it and again logged into the site in question. I was not prompted to save the username or password.

How do I force FF to ask for and then save the username and password?

Using FF7.01 on a HP Pavilion dv6775us laptop running Vista Home (updated continuously) The site owner changed the rules in order to improve password security so I was required to create a new password. When I did so I was not prompted by FF7.01 to save the new password. When I next logged into the site, FF remembered the user name but presented the old (invalid) password. I was forced to manually enter the new password, but again was not prompted to save it to FF. I then went into FF Security, viewed the saved passwords and deleted the entry for the site in question. I expected that when I logged into that site the next time I would be asked if I wanted to save the username and password. I wasn't. I then exited from FF and relaunched it and again logged into the site in question. I was not prompted to save the username or password. How do I force FF to ask for and then save the username and password?

All Replies (10)

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You can change it manually by doing the following:

  • At the top of the Firefox window, click on the Firefox button and then click Options.
  • Click the Security panel.
  • Click Saved Passwords... and the Password Manager will open.
  • To see the passwords you have saved, click Show Passwords. When you close the window, your passwords will be automatically hidden.
  • Use the search box to find a particular website or username. Click the X in the search bar to clear your search and see the full list again.
  • To remove a username and password, select it from the list and click Remove.

See https://support.mozilla.com/en-US/kb/make-firefox-remember-usernames-and-...

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Thank you for your reply.

My problem isn't removing my log-in name and password for a site.

The problem is I already had the log-in name and password saved by FF, but I was required by the site to change the password. FF did not recognize that it had changed and refuses to prompt me to save the new password.

After several attempts to force the prompt, I deleted the site from the Saved Password list, hoping that the next time I entered my log-in name and password on that site FF would ask if I wanted to save both. That did not happen even after exiting FF and relaunching it.

So, right now FF will not save my log-in name and password for a site that it used track for me. Given the complexity of the new password, I really do not want to manually enter it every time I use the site.

Regards.

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What I was thinking is if the old password is removed it may ask again, or you could see if you can just change it in Password Manager.

Modified by St.Peter

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Right. I had hoped that would reset the FF trigger to fire the prompt, alas that didn't happen...I agree it stumps me how to proceed. I may have discovered what we used to call an undocumented feature!

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Let's see if you accidentally turned it off:

  • Go back in that security page
  • Make sure "Remember Passwords for Sites" is checked

I'm going to continue looking for ways to report a bug.

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Yes, it is still checked.

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Ok, my last solutions:

  • The site may have decided to Prohibit Password Saving
  • Try visiting live chat for some help
  • My only other thought is we leave it open and maybe someone else we come along with a thought
  • Also you may want to file a Bug with Bugzilla

I am really sorry I wasn't able to help you. Hope you can find some help. In the first bullet you may want to look at "Bookmarklets"

Modified by St.Peter

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Thanks for the additional ideas. I have sent a message too the site owners to ask if they now prohibit password saving and am awaiting their reply. I don't think that is the case, but I'll know when - and if - they reply.

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Can someone tell me how you can just post a question on this forum? seems the only way to get in is to answer some body elses question. Here's mine;

I had a web page up. I went to source and opened it with notepad to edit. I edited the page and now I can't figure out how to get the original webpage back with the changes done. Help.

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Start here: https://support.mozilla.com/en-US/questions/new


Please - other readers - do not reply to the substance of 23Joey23's question in this thread. Wait for him to post his question in his own thread.

Thank you