Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ever since I downloaded version 4 the back and forward button do not work.

  • 1 reply
  • 2 have this problem
  • 15 views
  • Last reply by cor-el

more options

Question Ever since I downloaded version 4 the back and forward button do not work

Question Ever since I downloaded version 4 the back and forward button do not work

All Replies (1)

more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.


If you posted with Firefox 4 then you should check the user agent that currently identifies you as suing Firefox 3.0.13:

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.13) Gecko/2009073022 Firefox/3.0.13 (.NET CLR 3.5.30729) FBSMTWB

See: