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I can not access my Army Knowledge Online website

  • 3 replies
  • 43 have this problem
  • 1 view
  • Last reply by nostra03

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The screen tells me that a proxy or firewall is protecting the site from coming up.

The screen tells me that a proxy or firewall is protecting the site from coming up.

All Replies (3)

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Are you able to access other sites? Are you able to access this site using some other browser (like Internet Explorer)? I was also not able to access the same site (http://www.ako.us.mil). Maybe its a problem with the site?

If you have a firewall or a proxy, you will need to make some settings to be able to browse using Firefox. These articles provide more troubleshooting information: Error loading websites and Firewalls.

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Hit the Firefox tab and then go to options. Hit options again then go to the advanced tab and check the TLS1.0 protocol and then hit ok. That should allow to access the AKO webpage.