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The download of Firefox 3.6.9 paused

  • 1 reply
  • 22 have this problem
  • 17 views
  • Last reply by cor-el

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Firefox has always updated automatically for me when the browser opens, as indicated in the settings. I have not had an update since 3.6.8, although version 3.6.9 dates from Sept. 2010. One of the drop-down tabs under "Help" indicates "Resume Downloading Firefox 3.6.9", but when I open this field the download does not continue. Please advise. Thank you.

Firefox has always updated automatically for me when the browser opens, as indicated in the settings. I have not had an update since 3.6.8, although version 3.6.9 dates from Sept. 2010. One of the drop-down tabs under "Help" indicates "Resume Downloading Firefox 3.6.9", but when I open this field the download does not continue. Please advise. Thank you.

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See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
C:\Program Files\Mozilla Firefox\updates