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I get total gibberish on the headers, footers and body of certain sites when printing. In other sites the body comes out OK but the headers and footers never do. Anybody have similar issues? Is it a product of a recent Firefox update? I never had this

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  • Last reply by Moses

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After a recent update I've been having problems printing off the web. My headers and footers are always "gibberish" and in some case so is the body of the document. I never had this problem before and I've been using Firefox for years. This same printer (Canon MX 850) worked fine until recently. Any ideas?

This happened

A few times a week

== After recent Firefox update

After a recent update I've been having problems printing off the web. My headers and footers are always "gibberish" and in some case so is the body of the document. I never had this problem before and I've been using Firefox for years. This same printer (Canon MX 850) worked fine until recently. Any ideas? == This happened == A few times a week == After recent Firefox update

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Try clearing your cache and cookies.

  1. Open the Tools menu, then select Clear Recent History... .
  2. In the Time Range to clear: drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now .