Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird mail on one account is all in frames

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Toad-Hall

Charles Woodruff
Charles Woodruff
more options

in Thunderbird I have several email accounts like [edited] @cox.com and [edited] @yahoo.net. on only one of these accounts all of the information is in frames. The other accounts work fine. BUT in one of the accounts all information appears in windows frames. How can I remove these red frames from all of my e mails in this one account?


/edited emails from public forum.

in Thunderbird I have several email accounts like [edited] @cox.com and [edited] @yahoo.net. on only one of these accounts all of the information is in frames. The other accounts work fine. BUT in one of the accounts all information appears in windows frames. How can I remove these red frames from all of my e mails in this one account? /edited emails from public forum.

Modified by James

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

The 'red frames' sounds like what you would normally see if you were editing and they represent tables.

It is possible that somehow those folders may have had a 'drafts' or 'templates' flag set.

Please use this addon:

How to install addon:

If you download the xpi file - image below is a guide.

Once addon extension is installed and is visible in 'Menu app icon > Addons and Themes' > Extensions:

  • Right click on effected folder and select 'Properties'
  • Select the 'Flags' tab
  • uncheck any draft or template flag that has been set, let me know what flags were set.
  • click on OK

Obviously, the 'Drafts' folder should have the 'Drafts' flag. Repeat for each effected folder.