Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

addon icons not displaying on toolbar

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

more options

Add-on Icons have not shown up on toolbar. I have gone through the steps to customize the menu and extended menu. no dice. they won't drag, they don't give any options. they are enabled in both regular and private windows. This happened apparently after the most recent update.

Add-on Icons have not shown up on toolbar. I have gone through the steps to customize the menu and extended menu. no dice. they won't drag, they don't give any options. they are enabled in both regular and private windows. This happened apparently after the most recent update.

All Replies (1)

more options

It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address box and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files"

+++++++++++++++++++++++++++ You may have to approve the updating once again.