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Why can't I no longer delete individual cookies?

Posted

Up until 3 days ago I was able to delete individual cookies. I would click on the remove selected cookies in the manage cookies pop up window. Next I would click on save changes button. I would click on remove button in the drop down removing cookies window. Then the drop down window and the manage cookies pop up window would both close and my selected cookies would be deleted.

Now everything is the same until I get to the drop down removing cookies window. I click on the remove button and the drop down removing cookies window closes, but the pop up manage cookies stays open and the cookies I selected to delete are not deleted.

I don't know if it's a bug or what. I have restarted firefox - still doesn't work. I have restarted my Mac - it still doesn't work.

Hopefully someone can help me.

Up until 3 days ago I was able to delete individual cookies. I would click on the remove selected cookies in the manage cookies pop up window. Next I would click on save changes button. I would click on remove button in the drop down removing cookies window. Then the drop down window and the manage cookies pop up window would both close and my selected cookies would be deleted. Now everything is the same until I get to the drop down removing cookies window. I click on the remove button and the drop down removing cookies window closes, but the pop up manage cookies stays open and the cookies I selected to delete are not deleted. I don't know if it's a bug or what. I have restarted firefox - still doesn't work. I have restarted my Mac - it still doesn't work. Hopefully someone can help me.

Chosen solution

I've found that sometimes, depending on the number of cookies that you have, you may actually have to refresh the preferences window to actually see the change. There have been a few times where I've deleted the cookie and it was removed, but the preferences window didn't actually reflect the change.

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Additional System Details

Installed Plug-ins

OpenH264 Video Codec provided by Cisco systems.

Wildvine Content Decryption Module provided by Google

Application

  • Firefox 67.0b4
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:67.0) Gecko/20100101 Firefox/67.0
  • Support URL: https://support.mozilla.org/1/firefox/67.0/Darwin/en-GB/

Extensions

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  • Notes by Firefox 4.3.3 (notes@mozilla.com)
  • Print Preview Button 1.4 (print-preview-single@codefisher.org)
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  • Test Pilot 3.0.6vffecb95 (@testpilot-addon)
  • Undo Close Tab Button 1.7 (undo-close-tab-buttons-single@codefisher.org)
  • WOT Web of Trust, Website Reputation Ratings 20180622.0wot ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}) (Inactive)

Javascript

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Graphics

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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Wesley Branton
  • Top 10 Contributor
582 solutions 4952 answers

Chosen Solution

I've found that sometimes, depending on the number of cookies that you have, you may actually have to refresh the preferences window to actually see the change. There have been a few times where I've deleted the cookie and it was removed, but the preferences window didn't actually reflect the change.

I've found that sometimes, depending on the number of cookies that you have, you may actually have to refresh the preferences window to actually see the change. There have been a few times where I've deleted the cookie and it was removed, but the preferences window didn't actually reflect the change.

Question owner

Hello Wesley - refreshing the window works - but it still doesn't work as it used to - I don't delete a lot of cookies - maybe 10 or 15 and it was never a problem before - perhaps it will change again with a new update - so deleting cookies takes more steps now - but I do appreciate you giving me a solution and so very quickly too - thanks…

Hello Wesley - refreshing the window works - but it still doesn't work as it used to - I don't delete a lot of cookies - maybe 10 or 15 and it was never a problem before - perhaps it will change again with a new update - so deleting cookies takes more steps now - but I do appreciate you giving me a solution and so very quickly too - thanks…