Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't get tabs to open in Firefox 38.0.5 (Windows 7); it keeps opening new windows instead.

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by AmyNM

more options

I can't get any tabs to open in Firefox 38.0.5 (Windows 7); it keeps opening new windows instead. I’ve tried the following:

• checked “Open new windows in a new tab instead” • updating my add-ons • starting in safe mode • making sure that browser.link.open_newwindow is set to “3” in about:config • clean uninstall/reinstall

Also, I can’t see all the windows that are supposedly open. For example, if I go to close Firefox, it will tell me “You are about to close 4 windows” but I can only see two open.

I can't get any tabs to open in Firefox 38.0.5 (Windows 7); it keeps opening new windows instead. I’ve tried the following: • checked “Open new windows in a new tab instead” • updating my add-ons • starting in safe mode • making sure that browser.link.open_newwindow is set to “3” in about:config • clean uninstall/reinstall Also, I can’t see all the windows that are supposedly open. For example, if I go to close Firefox, it will tell me “You are about to close 4 windows” but I can only see two open.

Chosen solution

guigs2 said

Try a new profile to make sure there is not something else that might be preventing this. Does it happen: Profile Manager - Create, remove or switch Firefox profiles

Thanks for the suggestion! When I went to try doing this, I saw the suggestion that I refresh Firefox (which I had already tried, but which had not solved the problem). However, I tried refreshing it again, and *that* solved the problem.

I very much appreciate your help!

Read this answer in context 👍 0

All Replies (2)

more options

Try a new profile to make sure there is not something else that might be preventing this. Does it happen: Profile Manager - Create, remove or switch Firefox profiles

more options

Chosen Solution

guigs2 said

Try a new profile to make sure there is not something else that might be preventing this. Does it happen: Profile Manager - Create, remove or switch Firefox profiles

Thanks for the suggestion! When I went to try doing this, I saw the suggestion that I refresh Firefox (which I had already tried, but which had not solved the problem). However, I tried refreshing it again, and *that* solved the problem.

I very much appreciate your help!