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Firefox extension: "TrueSuite 5.2.500.16" stopped working after last firefox update (30.0), even though about:plugin says it's enabled. Any fix to make it work?

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  • Last reply by Chobobo

Chobobo
Chobobo
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Firefox extension: "TrueSuite 5.2.500.16" stopped working after last firefox update (30.0), even though about:plugin says it's enabled.

i tried resetting firefox and look for similar problems, unfortunately didn't find anything.

also there's weird blank space before address in address bar

other extensions and addons seem to be running fine.

Firefox extension: "TrueSuite 5.2.500.16" stopped working after last firefox update (30.0), even though about:plugin says it's enabled. i tried resetting firefox and look for similar problems, unfortunately didn't find anything. also there's weird blank space before address in address bar other extensions and addons seem to be running fine.

Chosen solution

Firefox 30 switched some less commonly used plugins from "Always Activate" to "Ask to Activate". To check and change that for TrueSuite, you can use the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Then on the right, check the control on the right side of TrueSuite.

Any difference?

Note for other readers: The original poster had to exit Firefox and start it up again before this actually took effect.

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All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Chosen Solution

Firefox 30 switched some less commonly used plugins from "Always Activate" to "Ask to Activate". To check and change that for TrueSuite, you can use the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Then on the right, check the control on the right side of TrueSuite.

Any difference?

Note for other readers: The original poster had to exit Firefox and start it up again before this actually took effect.

Modified by jscher2000 - Support Volunteer

cor-el
cor-el
  • Moderator
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Note that this plugin is causing the issue with a blank space before the URL on the location bar, so it is more an issue with the plugin not longer working as it should, but is causing issues with the current Firefox release.

So best is to keep it disabled for now. I'm not sure if there will ever be an update to address this issue as I don't know if it is still being supported.

Chobobo
Chobobo Question owner
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jscher2000, i tried that, i thought it didnt work before, it's just that this time i accidentally closed (and thus restarted) firefox and it worked, thanks man