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Adding items to the files & attachment section

Hi, I use Thunderbird 152.0.1 (64-Bit) and I only have three items in the files & attachment section of general settings (JPG, PDF, Excel). How can I add more items,… (ვრცლად)

Hi,

I use Thunderbird 152.0.1 (64-Bit) and I only have three items in the files & attachment section of general settings (JPG, PDF, Excel). How can I add more items, for other file types? Is there an easy way to do this or does this mean I have to deep dive into the configuration of Thunderbird?

And would it be possible to add an item to declare that website links in e-mails have to be opened with Firefox in private mode, which is not the standard browser on my machine?

Thx!

Solved 2 10

TB152.0.1 (Windows 11 64-bit) add-ons/extensions not working

I've just transferred my profile to a new computer, for which I downloaded TB152 (had been running TB128), and no add-ons/extensions work. Of course many were rendered in… (ვრცლად)

I've just transferred my profile to a new computer, for which I downloaded TB152 (had been running TB128), and no add-ons/extensions work. Of course many were rendered inoperative with the update, but that's not the issue, because:

  1. Even those which claim to be compatible, or were updated since the transfer for the purpose of extension compatibility, do not work.
  2. Moreover, when I invoke the Add-ons Manager to inquire about the various non-working extensions, none of the links (which can be seen and read by the OS), can be invoked or even copied (to be, for example, pasted into a browser window).

I went through the standard [[Mozilla Support diagnostics|https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working]] and found no answers. Can someone suggest a next step?

Trying to understand why this problem is related only to the extensions, I examined the profile's "extensions" folder. There are 40 .xpi files (same as the number of mostly-disabled (and mostly-expired) extensions in the Add-ons Manager), along with a subdirectory named "staged" containing 7 empty folders with what appear to be .xpi filenames - though none of those empty-folder-filenames match any of the .xpi files in the parent "extensions" folder. Because the "staged" folder has a recent timestamp (apparently the last time TB shut down), it seems to have some significance to TB operation - but what can be the use of it is more than I can see. What is the significance of that folder and its contents?

Two final (and possibly related) questions about this "extensions" folder:

  1. Is there any way to relate the <filename>.xpi to the name in the Add-ons Manager?
  2. Since nothing in the "extensions" folder identifies which are enabled, there must be some file containing a functional description of the folder's contents. Where would that be?

Grateful for any pointers, -John

Open 1

Even with verions 152.01, Oauth for smtp through Yahoo.com is not an available choice on this particular computer. All other computers have it.

Yahoo.com decided to be jerks and changed everything to get into our email. I was overseas at the time and got it taken care of for the laptop I was using on my trip. W… (ვრცლად)

Yahoo.com decided to be jerks and changed everything to get into our email. I was overseas at the time and got it taken care of for the laptop I was using on my trip. When I got back home I updated the rest of my computers to the new settings. However, this computer I am on, my secondary desktop, absolutely positively does NOT show Oauth as a choice for smtp on my Pacbell.net account which has to go through Yahoo.com. All the other server settings are working fine. I can get email, I just can't resply unless I go to my Netscape.net account which goes through AOL. It shows Oauth for AOL. The rest of the computers, and even a new laptop, all work just fine and all are on version 152.01. Even SeaMonkey email has Oauth for smtp but they have done a terrible job of keeping it updated that I can't use it for my Pacbell.net account because I can't enter the new password. Everything is a blank screen for log in and password entry. I am getting tired of having to reply to messages on my Pacbell.net account through the Netscape.net account. What can I do short of a clean reinstall of windows?

Open

Thunderbird says my AOL password is wrong, it is not

TBird connected to AOl fine for several years. Now, today, TBird tells me that my AOL password is incorrect. I changed the AOL password but TBird still does not work. I c… (ვრცლად)

TBird connected to AOl fine for several years. Now, today, TBird tells me that my AOL password is incorrect. I changed the AOL password but TBird still does not work. I can sign on to AOL just fine using Chrome and going to the AOL web site, but TBird will not sign me in. Please help.

Open 3 29

Why are read emails not in my inbox following an import of an exported profile

I use Thunderbird as a POP server and keep some historic read emails in my inbox as well as archiving others to local folders. I am moving to a new windows 11 computer … (ვრცლად)

I use Thunderbird as a POP server and keep some historic read emails in my inbox as well as archiving others to local folders. I am moving to a new windows 11 computer from an old windows 8 computer. So I exported my Thunderbird profile on the old computer, copied it across to the new computer, installed Thunderbird on it, then imported the profile. All my local folders are there with their historic emails, but there are no read emails in the inbox, only the unread ones ?? Be grateful for any explanation of why this is and how I get them back. thanks Martyn Jones

Open 1

The send tab is missing

I am not able to send an email. The send tab is hidden or missing. Tried restorying it but it did not work. Please HELP. THANKS [edited email from community support f… (ვრცლად)

I am not able to send an email. The send tab is hidden or missing. Tried restorying it but it did not work. Please HELP.

THANKS

[edited email from community support forum]

Open 1

Sent email folder is not showing updated sent emails any longer

I am using Thunderbird for my emails since gmail will no longer support my business emails. I was able to access my sent emails up until April and now I am no longer se… (ვრცლად)

I am using Thunderbird for my emails since gmail will no longer support my business emails. I was able to access my sent emails up until April and now I am no longer seeing sent emails show up in the sent folder. Please provide easy to follow steps for this. I need to be able to access my sent emails.

Open

I have two emails, when I click 'New Message' one email has a line below the subject line that allows me to set Paragraph, Variable width, font color, Font size Bold, etc. the other does not

I transferred data to a new computer. I have two emails, when I click 'New Message' one email has a line below the subject line that allows me to set Paragraph, Variable … (ვრცლად)

I transferred data to a new computer. I have two emails, when I click 'New Message' one email has a line below the subject line that allows me to set Paragraph, Variable width, font color, Font size Bold, etc. the other does not have the line where do I turn it on at?

Open 1

Not prompted/notified for Thunderbird Update

I had logged this issue in early 2025 but it has never been resolved and still exists. I received a reply today, Tuesday 7th July, from Wayne Mery, who said "If you are s… (ვრცლად)

I had logged this issue in early 2025 but it has never been resolved and still exists.

I received a reply today, Tuesday 7th July, from Wayne Mery, who said "If you are still having problems when using a newer version, please post a new question and we'll take a new look at it.". as the original post has been archived.

So, here are the details:

"I am currently running Thunderbird 152.0.1 (64-bit) and I don't get an automatic prompt for updates and haven't been getting them since I updated to Supernova and now Nebula.

I have the settings set to Check for updates, but let me choose whether to install them, which is the setting I have always had and I used to get automatic prompts for updates with a window opening to show the details of the update as I get in Firefox.

Can someone tell me how to get these automatic updates back."

I have attached a screenshot of the original version.

Thanks.

Open 2 38

Unified folder listing shows one account but not another?

Hi, I have two accounts in my Thunderbird. They are Gmail (regular gmail account) and CFCC (an institutional account). The CFCC shows up in my Unified Folder list but … (ვრცლად)

Hi, I have two accounts in my Thunderbird. They are Gmail (regular gmail account) and CFCC (an institutional account). The CFCC shows up in my Unified Folder list but the Gmail does not. Is that normal? The main Inbox is showing all incoming emails from both accounts so no performance issues, just wondering how to get rid of the CFCC (if that's possible) to eliminate clutter. Thank you. GES

Open 2

Thunderbird links open in a new, clean Edge profile instead of my Default profile

I am experiencing an issue where clicking links inside Thunderbird emails forces Microsoft Edge to launch a completely brand new window with a blank profile (no extension… (ვრცლად)

I am experiencing an issue where clicking links inside Thunderbird emails forces Microsoft Edge to launch a completely brand new window with a blank profile (no extensions, default settings). It does not open as a new tab in my active window.

My environment details:

• OS: Windows 11 (Version 25H2) • Default Browser: Microsoft Edge (Only one profile exists under edge://settings/profiles, no Workspaces used). • Thunderbird version: Latest stable release.

When Thunderbird passes the HTTP/HTTPS link to Windows, Edge seems to ignore the standard "Default" user data directory profile and launches a temporary or guest-like profile container instead.

Is this a known bug in how Thunderbird handles external URI handlers, or is it an Edge registry/default app assignment issue? Any help or workaround config settings would be appreciated. Thank you!

Open

Authentication error with centurylink.net email

Really weird problem with a friends thunderbird setup. All of a sudden my friend was unable to get here emails. It kept saying the password was incorrect. Of course she … (ვრცლად)

Really weird problem with a friends thunderbird setup.

All of a sudden my friend was unable to get here emails. It kept saying the password was incorrect. Of course she didn't know her password but it was saved in Fire fox. Found the password and verified her centurytel webmail works. So put it in Thunderbird and still give me an error. I then decided to install Thunderbird on my personal laptop and everything works fine. So I decide to do a clean install, deleted all profile folders and everything. Reinstall Thunder bird and get an "Authentication error". I tried disable all her firewalls on her computer (Windows 11) and disabling the firewalls on the router/modem itself. It still doesn't work. I think next thing I will try is my laptop that has thunderbird installed with her email account.

Any other ideas?

Open

Email set to descend (newest on top) and same for email threads, not working.

I already have View > Sort by > Date is selected, View > Sort by > Descending selected, and thread sorting set in settings. See screenshots. Threads sorting s… (ვრცლად)

I already have View > Sort by > Date is selected, View > Sort by > Descending selected, and thread sorting set in settings. See screenshots. Threads sorting so newest is at the bottom, they should be at the top. General emails are sorting properly, newest at the top.

Open 6

Thunderbird won't install on Windows

I have a newly downloaded copy of Thunderbird, and I'm signed in to Firefox. When I try to install it, I get as far as Creating Account, and the installer hangs with a s… (ვრცლად)

I have a newly downloaded copy of Thunderbird, and I'm signed in to Firefox. When I try to install it, I get as far as Creating Account, and the installer hangs with a spinning circle. Please help.

Open

Cannot see historic emails

- Thunderbird set up 19/05 & email/ history /folders downloaded - Moved from DNS to GANDI Email server provider this week but now all folders/historic email are no lo… (ვრცლად)

- Thunderbird set up 19/05 & email/ history /folders downloaded - Moved from DNS to GANDI Email server provider this week but now all folders/historic email are no longer visible in Thunderbird email - How do I get them back and how do I synchronise Thunderbird & Gandi so that emails shown in WEBMAIL include all History and not just new emails since Gandi switched on? Thank you.

Open 4 58

Question requesting support has disappeared?

Put up a message regarding support to resolve issue with Thunderbird this morning. Cannot see the message or if any answers? Query was ref downloading email & history… (ვრცლად)

Put up a message regarding support to resolve issue with Thunderbird this morning. Cannot see the message or if any answers? Query was ref downloading email & history to Thunderbird while moving to another server provider (Gandi) and all history now missing.

Solved 2 48

disabling synchronization didn't work, mails are download with content

Due to disk space constraints, I wanted to download only the message headers, not the content. I configured the account, disabled synchronization, and Thunderbird downloa… (ვრცლად)

Due to disk space constraints, I wanted to download only the message headers, not the content. I configured the account, disabled synchronization, and Thunderbird downloaded all the messages with the content. What did I do wrong? The account was configured via IMAP.

Open

Demands password everytime I send mail

I use Thunderbird with my Jubii mail and lately, every time I try to send an email, Thunderbird wants my password to my email address in order to send he mail. How do I m… (ვრცლად)

I use Thunderbird with my Jubii mail and lately, every time I try to send an email, Thunderbird wants my password to my email address in order to send he mail. How do I make it so that I won't have to reenter my password every time I send an email?

Open 1