შეკითხვების ჩვენება ამ საკითხზე:

Duplicate folders cannot be deleted

I installed Thunderbird on my new laptop, then imported the profile from my old laptop The main screen has, under "Inbox", folders for Drafts, Sent, Trash, Archive and Sp… (ვრცლად)

I installed Thunderbird on my new laptop, then imported the profile from my old laptop

The main screen has, under "Inbox", folders for Drafts, Sent, Trash, Archive and Spam, which are being used by the program

Folders for Drafts, Sent and Trash also appear under "Local Folders" (along with Outbox) and these aren't being used by the program.

How do I get rid of these duplicate folders? "Spam" had a delete option, so that was easy, but the others don't.

I tried the two suggestions for a previous "Duplicates" question but they didn't resolve things.

Thank you

გადაწვეტილი 16 3

I'm trying unsuccessfully to install Thunderbird, and keep getting a welcome screen with no place for a password that goes nowhere.

Copilot has prepared a message for me: Subject: Thunderbird always loads corrupted profile and ignores new profiles Message: Thunderbird is stuck loading the same corrupt… (ვრცლად)

Copilot has prepared a message for me: Subject: Thunderbird always loads corrupted profile and ignores new profiles

Message:

Thunderbird is stuck loading the same corrupted profile and always shows the welcome screen, even when I create new profiles.

I used the Profile Manager via thunderbird.exe -p and created new profiles (“Clean” and “Clean2”). Both profile folders exist in %APPDATA%\Thunderbird\Profiles. However, Thunderbird still launches the same original profile every time.

Even when I select “Clean2” in the Profile Manager (with “Use the selected profile without asking” unchecked), Thunderbird ignores the selection and loads the old profile. Safe Mode (thunderbird.exe -safe-mode) also does not disable the welcome module.

This appears to be a profiles.ini corruption or a profile lock issue, because Thunderbird is not switching profiles even though the Profile Manager shows the correct selection.

Could you advise how to repair or reset the profile configuration so Thunderbird will actually load a new profile?

Thank you.

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Message storage for Local Folders and accounts

TB guidance is to maintain separate profiles for dual-booting (Kubuntu and Win11), rather than sharing the profile. That adds to IMAP churn, but also to disk space, of co… (ვრცლად)

TB guidance is to maintain separate profiles for dual-booting (Kubuntu and Win11), rather than sharing the profile. That adds to IMAP churn, but also to disk space, of course. But the biggest concern is keeping Local Folders (a very large archive which is by far the largest part of my profile) coordinated: both sides must access the same Local Folders.

The option to specify "Message Storage" for Local Folders obviously addresses that problem: both Kubuntu and Win11 can have the same NTFS Local Folders storage. At the same time, each IMAP account also has the option to specify its own "Message Storage" "Local Directory" location outside of the profile folder. That suggests two obvious questions:

  1. Why not specify shared storage for each account, as well as for Local Folders?
  2. After Local Folders and all accounts are shared, then precisely what, from each profile, cannot be shared between Kubuntu and Windows? Does this bring us back to asking why the profile cannot simply be shared?

[Years ago, when my email accounts were POP, I had no problem sharing a profile between WinXP and an earlier Ubuntu variant. (Of course with POP, they had to share.) Is today's separate-profiles guidance related to IMAP accounts or to some other change in TB design?]

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Can't access Thunderbird I just downloaded to new desktop

I have a previous Thunderbird account, which resides on another computer. On my current Desktop, I downloaded Thunderbird, went to open and it says "Your Thunderbird prof… (ვრცლად)

I have a previous Thunderbird account, which resides on another computer. On my current Desktop, I downloaded Thunderbird, went to open and it says "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." I went this route because my original Thunderbird has many customized Files to which I put emails into. I can't figure out how to recreate that profile as your instructions are quite impossible to follow. Remember, most of your users are like me, a bit under the standard as far as programming skills. So, how do I get either: my original profile to be imported to my new computer, or, better, just open my new Thunderbird so I can use a different, newer set of email addresses? This is my preference. Please advise.

ღია 1

Can't get old folders/passwords after new installation on new Windows11 machine

With a new Windows11 install on a new drive, I can't get my saved emails, folders, and passwords to my new Thunderbird installation. I tried copying the profile folder fr… (ვრცლად)

With a new Windows11 install on a new drive, I can't get my saved emails, folders, and passwords to my new Thunderbird installation. I tried copying the profile folder from my old Windows10 per instructions, but Thunderbird doesn't recognize it on this new Windows11 install.

ღია 12

Having trouble creating a POP Profile from a previous IMAP profile.

I have a profile set that uses IMAP and need to change this to POP. I have tried changing the settings and tried creating a new profile by exporting folders and files bu… (ვრცლად)

I have a profile set that uses IMAP and need to change this to POP. I have tried changing the settings and tried creating a new profile by exporting folders and files but nothing is working correctly.

One problem I have is that in the IMAP profile I now have a second email address that is the same address name but is a POP setup. This is confusing. When I use the POP email to export and then import into a new profile I again get two email addresses in the folder panel of the new profile and one of them does have folders but they are empty.

Below is a screen shot of the original IMAP Profile. The upper address has folders but they are now blank because I pasted them in the lower address. I have tried selecting/highlighting the lower address for exporting but when I do I get the two addresses but the folders are empty/blank.

Thank you for any help!

Rick

ღია 1

Can I retrieve the inboxes and content of an old profile?

I recently (unwisely) refreshed my Windows 10. I had to relaod Thunderbird, but when I tried to reinstal my previous profile, I couldn't do so. I've tried using profile m… (ვრცლად)

I recently (unwisely) refreshed my Windows 10. I had to relaod Thunderbird, but when I tried to reinstal my previous profile, I couldn't do so. I've tried using profile manager. but it only seems to recognise two of the six or so profiles that exist in my profile folder. This means I can't access several years' worth of emails - I need to access these for invoice and work purposes. What is really frustrating is that I can see the profile I need in the profile folder, and all the emails seem to in the Mail/popmail/Inbox folder (all with a much smaller MSF. file of the same name). I've tried importing the profile into Thunderbird, but that doesn't work, it just imports the mailbox with no subfolders. A responder called David has already kindly provided advice (many thanks, David), but unfortunately the solutions haven't worked. Can anybody help?

ღია 2

Locked out profiles and nothing works

Hey everyone So I got a tough. I can't log into my profiles....an unexpected error has occurred, Sometimes I get an error saying the file is in use. I locked out all m… (ვრცლად)

Hey everyone

So I got a tough.

I can't log into my profiles....an unexpected error has occurred, Sometimes I get an error saying the file is in use.

I locked out all my profiles on my main computer.

Here is what happened...

Computer crashed while TB was running in the background. Upon restart TB wont start - Restart computer again - Nope Tried opening TB in safe mode - Nope No error.

So I do a clean install -- Uninstall using revo to remove ALL files Clean install and TB Opens... Install Profile - An unexpected error has prevented your changes from being saved. Install a different Profile - An unexpected error has prevented your changes from being saved. Delete all partent.lock files on all profiles.... Profiles all still - An unexpected error has prevented your changes from being saved.

Attempt to open same profile on ANOTHER computer and it opens. ONE profile however will not open on the other computer - says a file is in use

Tried uninstalling and reinstalling and once again...

An unexpected error has prevented your changes from being saved.

Lost

Thanks in advance

გადაწვეტილი 2

If I create a new profile do I still have access to messages, schedules, etc. that existed under the previous profile?

I'm getting frequent popup messages from McAfee, my email threat detector, that they've detected and stopped a threat, but none is identified. McAfee's chatbot wants me t… (ვრცლად)

I'm getting frequent popup messages from McAfee, my email threat detector, that they've detected and stopped a threat, but none is identified. McAfee's chatbot wants me to create a new profile and add my email accounts to that profile. Will I lose access to all my currently saved email messages and calendar information?

ღია 3

Cannot copy Thunderbird folder to new installation

I have followed the instructions that several people give to transfer my existing Thunderbird installation to a new computer where I have just installed Thunderbird. That… (ვრცლად)

I have followed the instructions that several people give to transfer my existing Thunderbird installation to a new computer where I have just installed Thunderbird. That is I copied the Thunderbird folder and put it in the Roaming folded found in %appdata%. Both computers are on Windows 11. When I open the new Thunderbird, it does not recognise it. Furthermore, in Help>Troubleshooting information>Profile folder when I click to open the folder, it looks for a folder that is not in my previous Thunderbird installation: qr19mupe.default-release instead of the one that came with my imported Thunderbird folder. Has this happened to anybody and found the solution? Can anybody help please?

ღია 20

Total loss of emails/profile after windows update and thunderbird update

My Thunderbird was working fine today, all messages received, could send/receive email and all parts of my profile that I had set up (ie custom archive folders) were pres… (ვრცლად)

My Thunderbird was working fine today, all messages received, could send/receive email and all parts of my profile that I had set up (ie custom archive folders) were present and had emails.. I did a Windows update and when I reopened Thunderbird there was a pop up prompting me to login to my yahoo email. I did so and now everything is gone, all folders are empty - no emails and none of the unique folders I had created. The only thing that I can tell is still present is my address book. I am also unable to send or receive emails. When I try to send an email (to myself or anyone else) I get a pop-up "The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings." I checked and the email listed is correct, the one I have been using my entire life. I also checked my Server Settings and they appear to be correct. (I have a cox.net email address which I transitioned to yahoo several years ago as instructed by Cox, as Cox no longer supports email - everything has been working perfectly until today) I also see there was a Thunderbird update done at 5:53PM today which would have been the same time I did the windows update (Thunderbird 153.0.3esr). I sent an email to myself from my yahoo website email and it never arrived in my Thunderbird Inbox but it DOES show in my Thunderbird "Sent" folder. I do have a Thunderbird backup ZIP file but unfortunately it is about a year old so obviously won't have some stuff I would not like to lose. Thoughts?????

ღია 7

Moved profile isn't working

Hello I use Thunderbird for many years, I have a profile weighing 3,6 GB now… I already moved this profile on my old computer, from default location to a data disk. Now I… (ვრცლად)

Hello

I use Thunderbird for many years, I have a profile weighing 3,6 GB now… I already moved this profile on my old computer, from default location to a data disk. Now I needed to move it to a new computer, so I moved it to my Dropbox (with local storage on both), to conveniently access it from the new machine, and to have some kind of backup (with a real backup, more occasional, of course). I don't plan to launch Thunderbird from both computers, so there should be no conflict.

I installed a fresh new download of Thunderbird (152), which I just upgraded to 153. The new computer runs Windows 11 Professional (build 26200.8875), has 32 GB of memory and a large amount of free disk space.

My profile.ini file currently looks like: ``` [Install734AE0B000379192] Default=C:\Dropbox\Applications\Thunderbird\0q9jw2nn.default Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/ncc2rvps.default

[Profile0] Name=default-release IsRelative=0 Path=Profiles/30jrlwud.default-release

[General] StartWithLastProfile=0 Version=2

[Profile2] Name=PhiLho IsRelative=0 Path=C:\Dropbox\Applications\Thunderbird\0q9jw2nn.default Default=1 ``` Profile 0 and 1 were created at installation time. I added the Profile2 and I set StartWithLastProfile to 0 to ensure the profile manager sees the profile.

When I start Thunderbird, after choosing the PhiLho profile, I end up with an empty window: no accounts, no messages, no folders, etc. I see no relevant error in the developer console, or the logs. What I am missing?

გადაწვეტილი 9 20

How to create a simple backup of the entire Thunderbird folder?

I'm asking this question so I can post some helpful information for people wanting to create a backup of their profile. If you are using Windows OS and you got your downl… (ვრცლად)

I'm asking this question so I can post some helpful information for people wanting to create a backup of their profile.

If you are using Windows OS and you got your download from the official website: https://www.thunderbird.net/en-US/thunderbird/all/

How do you locate the correct folder to backup? The backup must contain everything, profiles, mail accounts, emails, address books, calendar, preferences - the lot. The backup can be used to transfer between computers.

გადაწვეტილი 7 89

My main 'Profile' in T-Bird start up not there

On T-Bird start up I'm given a list of (originally) four Profiles. Currently I only use Profile Three, but on start=up today it is not there. Doing the usual searches doe… (ვრცლად)

On T-Bird start up I'm given a list of (originally) four Profiles. Currently I only use Profile Three, but on start=up today it is not there. Doing the usual searches does not list it, only 'default', 'new user' and 'profile two'. Is there any way to recover it?

ღია 17

Location of 'storage' afer a 'don't delete folders' command

This is a follow-on to a question I asked yesterday. I appear to have accidentally deleted the main Profile I use for email. However - thinking back - I'm 99% sure I cli… (ვრცლად)

This is a follow-on to a question I asked yesterday. I appear to have accidentally deleted the main Profile I use for email. However - thinking back - I'm 99% sure I clicked the 'Don't Delete Folders' command. This supposedly deleted the Profile name BUT retained all the information in 'storage' - but where is that located?

ღია 2

My current Thunderbird profile has been created dirctly in ...AppData\Roaming\Thunderbird.

My current Thunderbird profile has been created dirctly in ...AppData\Roaming\Thunderbird. <Profiles> does exist but not contain any recent files or data. How do I… (ვრცლად)

My current Thunderbird profile has been created dirctly in ...AppData\Roaming\Thunderbird. <Profiles> does exist but not contain any recent files or data. How do I restore a proper data structure without losing any emails, settings or other data?

The screenshot shows the present structure

გადაწვეტილი 12 10

Restoring Thunderbird after Windows Reinstall

My Windows 11 was recently reinstalled to factory settings, which uninstalled Thunderbird but saved my mobx files. I used Thunderbird exclusively to view older emails tha… (ვრცლად)

My Windows 11 was recently reinstalled to factory settings, which uninstalled Thunderbird but saved my mobx files. I used Thunderbird exclusively to view older emails that are stored on my PC as mobx files. I do not use Thunderbird as an active email client. I reinstalled Thunderbird, but have been unable to get it to find my mobx files that are stored together in a folder.

გადაწვეტილი 6

Trying to set APP Password to connect with Yahoo Mail conversion at Comcast.

I have been trying to transition my Comcast.net email to Yahoo email mandated by Comcast. I have been using Thunderbird as an POP account for years with the comcast.net … (ვრცლად)

I have been trying to transition my Comcast.net email to Yahoo email mandated by Comcast. I have been using Thunderbird as an POP account for years with the comcast.net account. When sending emails through Thunderbird, I was prompted to enter my Comcast.net password. It worked fine. With the transition to Yahoo, my email password did not allow the Yahoo email to flow thru to Thunderbird. Yahoo stated that I need a four block with spaces, and 4 digits each block, Yahoo APP System generated password. When I keyed in that APP Password, everything would flow through. one time, Next time I want receive or send and email, I needed to key in the App Password. Yahoo stated that once entered it I would not have to use their system generated APP Password. Unfortunatley there was nowhere to save that password in Thunderbird. Yahoo then told me to remove and re-enter my Yahoo Account in Thunderbird.

I deleted the old profile that was originally my profile for Comcast.net and editied to the new Yahoo details, and started reestablishing that profile with the Yahoo Incoming Mail and outgoing smtp server information, Unfortunately upon re-entering my Yahoo information I have lost of of the existing emails/folders. that I had in Thunderbird. Now what do I do to recover all of those old emails & folders?? Help! I still have to use the original email address that has been converted to Yahoo. Any way to go back to Comcast to recover the data that consituted those old emails, or are they just lost?

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Lost my accounts in Mozilla Thunderbird

I have been using Mozilla Thunderbird for many years without any issues. A few minutes ago, I used Thunderbird as usual and then closed it. When I tried to open it again,… (ვრცლად)

I have been using Mozilla Thunderbird for many years without any issues.

A few minutes ago, I used Thunderbird as usual and then closed it. When I tried to open it again, it would not respond. I restarted my Windows 11 laptop, but after rebooting, Thunderbird opened as if it were a fresh installation. None of my email accounts, settings, or data are there.

I signed in to one of my email accounts, hoping Thunderbird would automatically recover my previous accounts and settings, but nothing happened.

I am using Windows 11 and Thunderbird version 140.13.0 (64-bit).

Could you please help me recover my existing Thunderbird profile, email accounts, and data? I would greatly appreciate your assistance.

Thank you.

ღია 2 10