Arrange email folders alphanumerically

For some reason (accidental key stroke?) one of my email account's folders are no longer arranged alphanumerically. How can I reset the order to alphanumerical? I can't f… (ვრცლად)

For some reason (accidental key stroke?) one of my email account's folders are no longer arranged alphanumerically. How can I reset the order to alphanumerical? I can't find a menu item or setting to do this. Thanks

კითხვის დამსმელი Jonathon 2 დღის წინ

ბოლო პასუხის გამცემი Jonathon 1 დღის წინ

My email service shut down,

Hello, my email service has shut down for the second time. When asked to open, a small window appears and says the system is affected by a whatever. The window only lasts… (ვრცლად)

Hello, my email service has shut down for the second time. When asked to open, a small window appears and says the system is affected by a whatever. The window only lasts for a couple of seconds.

I tried to follow the instructions as how to get my profile, but is was lost due to an internet access cut.

Hoping someone can help. regards Stephen

კითხვის დამსმელი stephenroger.baty 6 დღის წინ

ბოლო პასუხის გამცემი stephenroger.baty 1 დღის წინ

Thunderbird incorrectly creates Archive folders on mail server

Hello, I've used Thunderbird on Linux for a while and love it! I use it for multiple email accounts from different providers. Until recently I manually Archived email … (ვრცლად)

Hello,

I've used Thunderbird on Linux for a while and love it! I use it for multiple email accounts from different providers.

Until recently I manually Archived email in to Local Folders on my PC. I do this to remove email from my mail providers and to avoid storage limits.

I recently learned that if I I set the "Message Archives" option to a specific folder for each account under "Local Folders" I can either manually archive there or I can use an Extension like "AutoarchiveReloaded" to do this semi-automatically. Great!

Unfortunately for my main mailbox only, despite being configured to write to a sub-folder under Local Folders, Thunderbird seems to ignore the settings. It always tries to create an Archive folder in the mailbox itself. Every attempt creates a mess which takes time to cleanup.

The mailbox in question:

  • Uses IMAP
  • Has "Keep message archives in:" set to "Other:" "Local Folders > Archives > (the name of the account)".

I am concerned that if I try "Keep message archives in:" "Archives" Folder on Local Folders it will combine with all my other archived accounts which are sorted in to sub-folders correctly.

Is anyone able to help please?

Thank you!

კითხვის დამსმელი LMPC 1 დღის წინ

ბოლო პასუხის გამცემი LMPC 1 დღის წინ

Finding Lightning add-on

Greetings! I read everywhere that we must install the Lightning add-on to use the calendar feature in Thunderbird. But when I search for this add-on, I get a bazillion op… (ვრცლად)

Greetings! I read everywhere that we must install the Lightning add-on to use the calendar feature in Thunderbird. But when I search for this add-on, I get a bazillion options, none of which appears Lightning. There is something called Lightning Calendar Tabs that keeps coming up. Is this it? Doesn't seem so.

Where can one download/install the Lightning add-on?

Thank you.

კითხვის დამსმელი VLMin 3 დღის წინ

ბოლო პასუხის გამცემი VLMin 1 დღის წინ

Datepicker in email

I am a M365 - leaver, and working several months now with Thunderbird/LibreOffice/Nextcloud. Sometimes I'm proud of what I learned and can do with the new software. Somet… (ვრცლად)

I am a M365 - leaver, and working several months now with Thunderbird/LibreOffice/Nextcloud. Sometimes I'm proud of what I learned and can do with the new software. Sometimes I'm a little lost in the woods.

I'm using the add-on Quicktext to insert default html text, like a template, in some of my my emails. One of the templates is a notification for my customers to inform them the invoice they received from me is not yet paid.

In the former software I was used to click in my template on a datepicker to insert the senddate of the invoice. I tried to insert a html-datepicker. This appears in the email, but is send to the reciever as a datepciker, not as the date I choose.

My question. Is there a way to insert a datepicker in a template like Quicktext, or is there a better add-on for this goal?

კითხვის დამსმელი Klussenpunt 2 დღის წინ

ბოლო პასუხის გამცემი Klussenpunt 1 დღის წინ

Two release channels for Thunderbird

I have used Thunderbird for years. I am on the esr update channel, 140.3.1 esr, and it says it is up to date. I just learned that there is another update channel, called … (ვრცლად)

I have used Thunderbird for years. I am on the esr update channel, 140.3.1 esr, and it says it is up to date. I just learned that there is another update channel, called "release". My Norton Internet Security program tells me that Thunderbird is out of date, and that the latest version is 143.0.1. Maybe it is confused because of the two update channels? Why are two different configurations maintained? Is there a reason that I should switch to the other one? Thanks in advance for any clarification.

კითხვის დამსმელი larrydaleparker 2 დღის წინ

ბოლო პასუხის გამცემი larrydaleparker 2 დღის წინ

Cannot get messages from Mozilla Thunderbird

Hi! I can't get messages from my Thunderbird account. When I click "Get messages" nothing happens and it usually says "Done" on the bottom left corner. I have to use m… (ვრცლად)

Hi!

I can't get messages from my Thunderbird account. When I click "Get messages" nothing happens and it usually says "Done" on the bottom left corner. I have to use my domain's webmail account to get my e-mail and it only allows me to read it and delete junk.

I really would love to have my Thunderbird account working again as soon as possible.

Thanks so much, Nancy Pedersen

კითხვის დამსმელი nancy36 2 დღის წინ

ბოლო პასუხის გამცემი nancy36 2 დღის წინ

Rebuilding the Global Database does not complete (Mac)

My Thunderbird was not finding messages that I could see were there. I followed the advice here https://support.mozilla.org/en-US/kb/rebuilding-global-database. I dele… (ვრცლად)

My Thunderbird was not finding messages that I could see were there.

I followed the advice here https://support.mozilla.org/en-US/kb/rebuilding-global-database.

I deleted the (large) global-messages-db.sqlite (I have been using Thunderbird for a long time - and I am monthly contributor).

The rebuild gets to a certain point and then stops (as indicated by Tools Activity Manager). Always at the same point. I guess there is a bad message in there somewhere. But now I am worse off than before.

I tried rebuilding several times. I have also compacted the account folders of the account that stopped and then tried rebuilding.

I have many years of messages in there and I need a functioning search. What can I do?

კითხვის დამსმელი camerojo 1 კვირის წინ

ბოლო პასუხის გამცემი camerojo 2 დღის წინ

How to stop synchronization between Thunderbird and Yahoo Mail

Hello...I'm currently having a problem with Yahoo Mail having too many messages in the account, and as a result, I cannot receive new mail in my Yahoo account. It was su… (ვრცლად)

Hello...I'm currently having a problem with Yahoo Mail having too many messages in the account, and as a result, I cannot receive new mail in my Yahoo account. It was suggested to use Thunderbird to download everything from my Yahoo Mail account. I've downloaded Thunderbird, set up the server parameters as instructed, and it appears to have downloaded (synchronized) everything just as it appears in my Yahoo Mail account, via iMap. I would like to currently (temporarily) stop Thunderbird from downloading and synchronizing with my Yahoo Mail account so that I can sort through and delete/save/organize what's been downloaded into Thunderbird, and delete everything in my Yahoo Mail account so that I can resume receiving new mail messages in my Yahoo Mail account. I like the Thunderbird app so far and am considering using it as a one stop app for all of my online email accounts...Yahoo, Gmail, etc. I apologize for taking up time and space for this question, as I'm presuming it's something pretty simple to do, but for some reason, I'm just not seeing how to do this in Thunderbird Settings. Can someone please guide me on how to do this? I used iMap to download/synchronize my Yahoo Mail with Thunderbird. Thanks in advance!!

კითხვის დამსმელი jbchylln 4 დღის წინ

ბოლო პასუხის გამცემი jbchylln 2 დღის წინ

Thunderbird Flatpak Runtime issue

hello the flatpak update command tells me that the runtime is eol and its used by the flatpak thunderbird. can you please update the runtime soon? i add a screenshot of … (ვრცლად)

hello the flatpak update command tells me that the runtime is eol and its used by the flatpak thunderbird. can you please update the runtime soon? i add a screenshot of the issue, its in german. please review this as fast as you can please greetings oski

კითხვის დამსმელი Oskar 1 კვირის წინ

ბოლო პასუხის გამცემი Oskar 2 დღის წინ

Invitations are not sent

In Thunderbird 143.0.1 (64-bit), my appointment invitations are no longer sent automatically to the respective email recipients, as they used to be. I can't find any sett… (ვრცლად)

In Thunderbird 143.0.1 (64-bit), my appointment invitations are no longer sent automatically to the respective email recipients, as they used to be. I can't find any settings where I can change this. Under ‘Troubleshooting Information’ in the line ‘Send appointment notifications via email’, the value is not set to ‘true’. I look forward to your help. Best regards, Thorsten

კითხვის დამსმელი info13115 2 დღის წინ

Notification on mail that goes to Junk

When an email that is received from a sender that has previously been marked as spam then Thunderbird activates the "beep" notification. When I tab to Thunderbird to see … (ვრცლად)

When an email that is received from a sender that has previously been marked as spam then Thunderbird activates the "beep" notification. When I tab to Thunderbird to see the email by then it has already been moved by Thunderbird to the Junk folder. This is quite frustrating as it unnecessarily interrupts workflow just to see that it was junk.

I would like it not to notify on messages that go to the Junk folder. Is there some way I can get this to work.

კითხვის დამსმელი Charles Hill 2 დღის წინ

Draft never saved. Where can I retrieve it?

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write… (ვრცლად)

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write it. Deliberately wanted to re-read it in the morning before sending. Gone. Nowhere to be found. I pressed "Save to draft" before closing my laptop. But not saved. This account actually has a "draft" folder, unlike most of my other accounts in Thunderbird, which I also cannot figure out and no one has helped me with.

კითხვის დამსმელი kei7 1 თვის წინ

ბოლო პასუხის გამცემი kei7 3 დღის წინ

Mail that is deleted no longer goes to the 'Trash' folder

I have several email accounts of all types (IMAP, POP, etc.) managed by a single Thunderbird instance (v140.3.1esr 64-bit) running on Windows 11 (latest update). A few w… (ვრცლად)

I have several email accounts of all types (IMAP, POP, etc.) managed by a single Thunderbird instance (v140.3.1esr 64-bit) running on Windows 11 (latest update).

A few weeks ago, I noticed that the 'Trash' folder on one of my IMAP accounts lost the 'Empty Trash' context menu item. Email I deleted still went to the 'Trash' folder, but I needed to delete them manually. 'Trash' folders on other accounts continued to work as expected.

This afternoon, I noticed that the deleted mails were no longer going to the 'Trash' folder. Looking this up online, I found the following old topic from 2023: https://support.mozilla.org/en-US/questions/1420657

However, the link cited within that post (https://support.mozilla.org/en-US/questions/1156586) no longer seems to exist and the details cited there no longer seems to be applicable as the interface and other details provided are no longer representative of the product today.

The elements of the post that seem applicable is a potential corruption of the 'Smart Mailboxes'. If I look at <ProfilePath>/Mail/smart mailboxes, I have several files associated with folders that may or may not be associated with the 'Trash' folder of the email account suffering from this problem. Given the date stamps, I'm not sure what they represent or even if they are involved in the currently running product.

Do note that I have been using this client for more going on 20 years.

Can you please provide updated troubleshooting steps and help me understand how I can map the folders under 'Mail' to the appropriate accounts to be sure I am not disturbing account email that is functioning properly.

Thanks in advance for the help,

AJ

კითხვის დამსმელი asahukar 3 დღის წინ

ბოლო პასუხის გამცემი asahukar 3 დღის წინ

Message filtering using the "Body" filter appears to ignore the HTML part of an email(?)

I have been trying to filter out and delete emails with certain URLs in the HTML section of the body of the message. I can get the Body filter to activate and delete the… (ვრცლად)

I have been trying to filter out and delete emails with certain URLs in the HTML section of the body of the message.

I can get the Body filter to activate and delete the email if I send the specified URL within a simple text message. So the Body filter can activate on sequences in the text part of a multimode or simple text email.

It doesn't, however, seem to activate for the thing I truly need, which is to see a URL (or other sequence) in the HTML part of a multimode. It appears to ignore the HTML section.

Would it be possible to either:

1) allow the current Body filter to scan all parts of a multimode message? OR

2) create a new filter, perhaps named Rawbody, or Raw, etc., which doesn't break down and separate the parts of a multimode first, but simply does a raw scan of the entire body: text, HTML, and all?

Thank you.

კითხვის დამსმელი friendlygrey60 3 კვირის წინ

ბოლო პასუხის გამცემი friendlygrey60 3 დღის წინ

Drag and drop on Thunderbird for attachments not working

Hello! I recent upgraded my work computer to a new Mac mini. I reinstalled thunderbird but I am having issues with the drag and drop feature for email attachments. Norm… (ვრცლად)

Hello!

I recent upgraded my work computer to a new Mac mini. I reinstalled thunderbird but I am having issues with the drag and drop feature for email attachments.

Normally when I receive an attachment I am able to drag and drop the attachment to the folders on my desktop. This feature has not been working. I have tried doing this in troubleshoot mode and have had the same issue. I’ve also deleted thunderbird and reinstalled it with no luck.

I am on Thunderbird version 143.0.1 (64 bit) My MacOS version is Tahoe 26.0.1

Any suggestions on how to fix this issue would be amazing. Thank you!

კითხვის დამსმელი Krista Stanford 3 დღის წინ

Thunderbird Email - bouncing

Thunderbird Email - I am not receiving emails from my energy supplier (E.ON Next) - they say they bouncing. This started around Jan 25. I have spoken to them many time bu… (ვრცლად)

Thunderbird Email - I am not receiving emails from my energy supplier (E.ON Next) - they say they bouncing. This started around Jan 25. I have spoken to them many time but no joy. E.ON receive emails I have sent to them and I am able to receive emails from just about anyone else eg shop, banks, contacts, etc etc . Can you help me fix this/explain why it is happening? Many thanks Jane

კითხვის დამსმელი us9 3 დღის წინ

ბოლო პასუხის გამცემი us9 3 დღის წინ

.pdf did not shown in preview pane.

Hi, when i wrote an email, and i wont to attach a file from PC, when i select the file with extension .pdf, the file did not shown in preview pane. I try everything i thi… (ვრცლად)

Hi, when i wrote an email, and i wont to attach a file from PC, when i select the file with extension .pdf, the file did not shown in preview pane. I try everything i think, but it wont work.

კითხვის დამსმელი b.bonew 3 დღის წინ

ბოლო პასუხის გამცემი b.bonew 3 დღის წინ

new email add strato

I'm trying to add accounts through the hosting provider Strato, but as soon as I add a new email, it asks for my name and email address, and I can only click "Next." Then… (ვრცლად)

I'm trying to add accounts through the hosting provider Strato, but as soon as I add a new email, it asks for my name and email address, and I can only click "Next." Then it searches and searches, and I can't cancel without forcibly closing Thunderbird. How can I change this? Why can't I do it manually? Antivirus and firewall are already disabled... it doesn't help.

new 143.0.01

კითხვის დამსმელი Stefan M 3 დღის წინ

ბოლო პასუხის გამცემი Stefan M 3 დღის წინ

Sending an email fails.

Good morning. Problem 1. I've been using Thunderbird for a very long time. Everything has always been fine. But recently, I've been having trouble sending email from one… (ვრცლად)

Good morning.

Problem 1. I've been using Thunderbird for a very long time. Everything has always been fine. But recently, I've been having trouble sending email from one of my accounts. When I try to send a message, a message appears: enter the password for the user... Entering the password doesn't help, and another message appears asking me to contact the network administrator. I contacted them, but they didn't find the cause of the problem, but they suggested changing the password, which I did, and reinstalling Thunderbird, which I didn't do for fear of losing all my email. Changing the password helped for maybe two weeks, and then the problem started all over again. The problem only affects one email address and only on one computer. Sending messages from that address on Android works without any problems.

Problem 2. I installed Thunderbird on my Android phone and encountered a problem when adding two accounts: the first installed without a problem, but I can't install the second one because every time I try, I get a message that the incoming mail server check failed - unknown error 42.

Problem 3. I'm trying to install the program on my second phone - it downloads 99% from the Google Play Store and that's it.

Is there any way to solve these problems, or should I change my email program? Best regards, Andrzej Witkowski

კითხვის დამსმელი Andrzej Witkowski 1 თვის წინ

ბოლო პასუხის გამცემი Andrzej Witkowski 3 დღის წინ