Fire fox seems to have vanished

When I click on Firefox shortcut it does not open but I get the following message Error: Platform version '91.4.1' is not compatible with minVersion>= 81.5.0 maxVers… (ვრცლად)

When I click on Firefox shortcut it does not open but I get the following message Error: Platform version '91.4.1' is not compatible with minVersion>= 81.5.0 maxVersion<=91.5.0

I am running win 10 and Firefox was working earlier this morning I tried restarting the computer.

Help Please. I am 87 today and find computers a little difficult to sort out. I have looked at the troubleshooting tab below, but it is all beyond my understanding on what to do.

Regards Terry Andrews

კითხვის დამსმელია Terry Andrews 3 საათის წინ

ბოლო პასუხის ავტორია FredMcD 28 წუთის წინ

Change of background colour

Firefox update has changed my background colour without my permission and due to failing eyesight I can barely read anything. I have tried to change the background colou… (ვრცლად)

Firefox update has changed my background colour without my permission and due to failing eyesight I can barely read anything. I have tried to change the background colour as per instructions but it will not revert to my original setting

კითხვის დამსმელია hbaird38 3 საათის წინ

ბოლო პასუხის ავტორია FredMcD 30 წუთის წინ

Firefox keeps crashing

Hello, I hope this message finds you and the entire team as well as your loved ones safe and well. Yesterday after I restarted my computer, either firefox keeps crashing … (ვრცლად)

Hello, I hope this message finds you and the entire team as well as your loved ones safe and well. Yesterday after I restarted my computer, either firefox keeps crashing or a signle tab will crash . Please find screengrab attached.

Thank you for your help and time.

Kind regards, Alexander Norton

კითხვის დამსმელია norton.alexander 3 საათის წინ

ბოლო პასუხის ავტორია FredMcD 31 წუთის წინ

prime video not working

please tell me how to fix this issue. amazon prime video shows an error while playing videos on this browser while it works fine on other browsers such as chrome and edge… (ვრცლად)

please tell me how to fix this issue. amazon prime video shows an error while playing videos on this browser while it works fine on other browsers such as chrome and edge.

კითხვის დამსმელია sarthakkhandelwal25 3 საათის წინ

ბოლო პასუხის ავტორია FredMcD 33 წუთის წინ

"firefox couldn't load xpcom", reinstalation doesn´t help

Hello, after yesterday actualization I cannot launch firefox. It reports: "firefox couldn't load xpcom". I tried to do this: - reinstal firefox (and before deleted folder… (ვრცლად)

Hello, after yesterday actualization I cannot launch firefox.

It reports: "firefox couldn't load xpcom".

I tried to do this:

- reinstal firefox (and before deleted folders) - instal 32 bit version - instal older version

All without success. I can see only "firefox couldn't load xpcom".

Can You help me, please?

I have Windows 10.

კითხვის დამსმელია b.jozka 40 წუთის წინ

ბოლო პასუხის ავტორია FredMcD 34 წუთის წინ

Stop cached login for new tab

Hello, I've had this problem before I believe and I had to change something in about:config to rectify this issue but cannot find it nor know exactly how to search for it… (ვრცლად)

Hello, I've had this problem before I believe and I had to change something in about:config to rectify this issue but cannot find it nor know exactly how to search for it.

I have two Microsoft Online accounts, Account A and Account B.

When I go to a website I am prompted to pick an account and I can see Account A and Account B. I then enter my credentials for Account A and I'm in, great.

I then go to another site where I need to use Account B, but I don't have the chance to pick Account A or Account B because I'm presented an error because the new tab is trying to use Account A.

How do I stop this?

კითხვის დამსმელია danoid 3 საათის წინ

ბოლო პასუხის ავტორია TyDraniu 1 საათის წინ

Syncing problems

I have two desktop computers and both Firefox accounts are in my name. I have had this site up for years. Now when I click on one specific web site it won't come up un… (ვრცლად)

I have two desktop computers and both Firefox accounts are in my name. I have had this site up for years. Now when I click on one specific web site it won't come up unless I got to Firefox's web browser and click on the three bars, and under my name click on sync now. Then the site comes up. The problem is I have to do this each time, on each computer. I have tried all kinds of troubleshooting to no avail. Help.

კითხვის დამსმელია coganra 3 საათის წინ

ბოლო პასუხის ავტორია FredMcD 3 საათის წინ

Tab Groups

Hi, tab groups on Chrome/Edge really help me in my work. Once one subject is complete, I close all the related tabs. But I am a Firefox user. I do not want to move to a G… (ვრცლად)

Hi,

tab groups on Chrome/Edge really help me in my work. Once one subject is complete, I close all the related tabs. But I am a Firefox user. I do not want to move to a Goggle or MS product that wants me to sign in and collate all my data in one place.

I do not want to use a plug-in - I trust the code that Mozilla writes but struggle to trust code that a third party writes and also has a "Not monitored by Mozilla" banner.

As FF had this feature in the past, are they adding to the roadmap to bring it back in the future?

კითხვის დამსმელია matchafox 5 საათის წინ

ბოლო პასუხის ავტორია TyDraniu 5 საათის წინ

input[type='number'] not working

Facing an issue with input tag when type attribute is set to 'number'. This allows me even to enter letters and special characters. Basically the check of type number is … (ვრცლად)

Facing an issue with input tag when type attribute is set to 'number'. This allows me even to enter letters and special characters. Basically the check of type number is not working. Please look into this.

Attaching a screenshot of the MDN website. The input area corresponding to the type number allows me to enter the characters. You can see that I have entered '@!25'. Requesting to please look into this asap.

კითხვის დამსმელია mohanmongia27 5 საათის წინ

ბოლო პასუხის ავტორია TyDraniu 5 საათის წინ

Google.com Results screen looks totally different in Firefox on this machine only

Hi, when I go to google.com and search for a result it looks totally different than normal. (See picture). It should look like the 2nd Picture. I have restored from mult… (ვრცლად)

Hi, when I go to google.com and search for a result it looks totally different than normal. (See picture). It should look like the 2nd Picture. I have restored from multiple backups yet it still shows up like the first picture? on other machines when I use firefox I dont have this issue and I dont have the issue if I use another browser to call up something from google.

Any help someone could give would be appreciated. Thank you

კითხვის დამსმელია VaughnMNY1 10 საათის წინ

ბოლო პასუხის ავტორია jscher2000 7 საათის წინ

Can't use recovery keys

I recently forgot my password and was hoping to use my recovery keys to regain access to my account but firefox says I haven't created any and only prompts me to create r… (ვრცლად)

I recently forgot my password and was hoping to use my recovery keys to regain access to my account but firefox says I haven't created any and only prompts me to create recovery keys, not use them.

კითხვის დამსმელია dyl.chyll 19 საათის წინ

ბოლო პასუხის ავტორია FredMcD 10 საათის წინ

Firefox running very slow except in troubleshoot mode

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting i… (ვრცლად)

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting including refreshing and and eliminating startup cache. Still Firefox will only run normally in troubleshoot mode. This is true on my desktop in my office. My laptop at home won't scroll in PDF using the up and down buttons but will still do so with the mouse. Other than that, it still runs at the normal speed. At my office I'm using version 96.0.1 (64 bit); I'm not at home to check my laptop.

კითხვის დამსმელია clawoffice 18 საათის წინ

ბოლო პასუხის ავტორია FredMcD 10 საათის წინ

Outlook emails sent to draft folder whilst being typed

When I'm typing an email in Outlook (web version) my emails keep vanishing and being sent to the draft folder. This usually happens half way through a word and there seem… (ვრცლად)

When I'm typing an email in Outlook (web version) my emails keep vanishing and being sent to the draft folder. This usually happens half way through a word and there seems to be no reason for it to be happening.

კითხვის დამსმელია jackie_pugh 16 საათის წინ

ბოლო პასუხის ავტორია FredMcD 10 საათის წინ

Can't use my other email address to make a new account

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (ვრცლად)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account.

Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

How can I convince Firefox that my personal email is free and available so that I can make a new account with it??

Thank you for your help!

კითხვის დამსმელია mariah.k 16 საათის წინ

ბოლო პასუხის ავტორია FredMcD 10 საათის წინ

won't work at all

Firefox stopped working. I have uninstalled and downloaded numerous times. It still doesn't work. In the new install I get a warning box telling me that vcruntime140_1… (ვრცლად)

Firefox stopped working. I have uninstalled and downloaded numerous times. It still doesn't work. In the new install I get a warning box telling me that vcruntime140_1.dll is not functioning or something. Another item: A box tells me to turn off Firefox -- after I have uninstalled Firefox. The program opens and remains totally inert. I spent hours last night and finally it worked -- wonderful. This morning nothing worked. Uninstall -- install ad nauseum. Nothing works. I am writing you.

Jack Simons

კითხვის დამსმელია jackhsimons 18 საათის წინ

ბოლო პასუხის ავტორია FredMcD 10 საათის წინ

For the last 6-8 months, Firefox has not allowed me to check out (make a purchae) with paypal on my Window 10 computer. Its not a Paypal problem, it worksfine with Explorer.

For the last 6-8 months, I cannot check out (make a purchase) using Paypal on my Windows 10 computer using Firefox. Paypal works fine with Explorer. But Firefox, which … (ვრცლად)

For the last 6-8 months, I cannot check out (make a purchase) using Paypal on my Windows 10 computer using Firefox. Paypal works fine with Explorer. But Firefox, which I prefer for all other purposes, just goes into an endless spiral if I click on "check out with Paypal". For all and any online vendors.

კითხვის დამსმელია bmacewan 14 საათის წინ

ბოლო პასუხის ავტორია FredMcD 10 საათის წინ

email

Somewhere in a "help" article I saw that I have no messages. Does this mean I have an email through Firefox? How do I know if I have messages? How do I access those me… (ვრცლად)

Somewhere in a "help" article I saw that I have no messages. Does this mean I have an email through Firefox? How do I know if I have messages? How do I access those messages if I get any?

კითხვის დამსმელია MNGRANDMA3 12 საათის წინ

ბოლო პასუხის ავტორია FredMcD 10 საათის წინ