Firefox Community Forum

I did a clean Windows reinstall on my computer and I forgot Mozilla account password, so I asked a password reset. It went fine, but my bookmarks and password were not syncing. I thought sync server is slow or similar, but nothing happened after 2-3 hours.

I searched on Google and found that a password reset deletes everything.

Developers! Are you f*cking serious if you don't warn the users when they are doing password reset if that will delete everything?????? I f*cking can't believe that!

I lost hundreds of passwords and bookmarks. That is f*cking insane!

I have been unable to open linkedin.com for a while. Outside of troubleshoot mode, the browser just hangs at the loading indicator. In troubleshoot mode, the browser crashes. I have crash ID bp-c4155ea6-2f98-41dd-bbea-9ac240240920 as my most recent attempt. Does anyone have a clue what could be causing this?

Anyone know how to fix this issue? it has crashed a couple times in the past couple weeks but just now its run an update to the most recent version any time i go to a site and choose sign in via google afew sceonds after the small pop up appears it crashes all firefox.

My Firefox browser is updated to the most recent version. I've previously used ProtonVPN and I've never had any problems. As soon as I updated Firefox, however; there are connectivity issues and pages won't load. I've tested with other web browsers and are able to load pages there while they simultaneously won't load in Firefox. I've tried deleting ProtonVPN and re-installing, but that didn't work either. I reached out to Proton about this and they are looking into it from their end to see if there is a solution, but I'm pretty confident it has something to do with Firefox as other browsers are working as they should be.

I'm having trouble with some websites not loading, or only partially loading (ie. videos not working on FaceBook). I close and restart Firefox which sometimes helps, but certain websites are just not working.

For many years, I have paid my telephone bill on-line using Firefox. Suddenly, I can on longer access <frontier.com> using Firefox. Chrome works find using the very same URL. But once inside the home page for Frontier, I can no longer login using Firefox. Grateful for any help. Thanks Email removed for privacy reasons

After updating to v115.0.3, selected tabs and the toolbar/address bar are now bright white and overriding my Windows colors.

Is there a non-complicated way to just change the colors of those two items without messing up everything else. It really clashes with the FF dark theme and my Windows colors.

Also, tabs are no longer visually defined. I'd like to bring back the tab separators. How do I fix that as well?

Hello, Firefox is forcing the search engines into their strict safe search, which is hiding the results I am looking for. If I use the browser, for example Chrome this is not a problem and it lets me change it so I do not think it is a network problem, is there anything I can do, or you can do? I have included pictures of the Firefox and Chrome SafeSearch windows for reference. I'm afraid I can't really give you any data or anything, I'm not the best with computers so I will need help to find anything, sorry.

Hello,

I submitted my initial request August 17, 2024. 

You responded you were working on the problem. Today, September 13, 2024, the problem remains. My history continues to pile up, and my cookies and cache will not clear.

This is the second time I am clearly stating my request. Please read below.

Thank You, A.B. Brown

Your Mozilla Support request has been updated Yahoo/untitledt9

Mozilla Support From:product-help@firefox.com To:tastethemango Mon, Aug 19 at 8:39 AM

Mozilla

1. 1. - Please type your reply above this line -##

Manu Andino (Mozilla Support)

Aug 19, 2024, 07:39 CST Hi there,

Thanks for your email.

You've reached the Mozilla Support team where we primarily assist with restoring access to Mozilla accounts and subscription services such as Mozilla VPN. If you were trying to ask a question about another product such as the Firefox web browser, you need to continue signing into the forum by following this link: https://support.mozilla.org/questions/new/desktop/form and then clicking the blue "Continue" button. This will allow you to sign in to your Mozilla account which is used to ask the question on the forum.

If you cannot sign into your Mozilla account, let us know and we can help you with that.

We're so sorry for the added inconvenience. We are working to correct this, but sincerely appreciate your patience!

Mozilla Support Team

tastethemango

Aug 17, 2024, 01:00 CST

Hello,

On Wednesday, July 17, 2024, and years prior to this date; in fact since I first got my laptop, I was able to clear my cookies and cache. I would go to my menu, select History and select Clear Recent History. The box to clear my cookies and cache would show, and I would click on Clear. When I would go back to the menu, and select History, it would show Empty.

On Thursday, July 18, 2024, and since, I have not been able to clear my cookies and cache. All the days of entries since July 18. 2024 are piling up.

I certainly do not know what changed. I would appreciate your listing step by step what I need to do to get my cookies and cache to work/clear.

Or, if you can just fix the problem, please. My laptop is Windows 10, and I use Firefox. Thank you.

Regards, A.B. Brown

On Saturday, August 17, 2024 at 01:37:39 AM CDT, Mozilla Support <product-help@firefox.com> wrote:

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and I can't use them. Using cmd+ or cmd- doesnt work either.

Just received notice of "Firefox Review Checker - Ensure review authenticity in your online shopping" tool. I realize it's new and Mozilla is looking for customer input from using the tool. How much does it cost? Thanks for your help.

Every time I open Firefox recently, and the Yahoo.com web page starts up, I get an annoying prompt from global privacy control, that asks to allow or not allow. IT'S ANNOYING. I went into the settings for that apparent add on feature, that I DIDN'T add, and set all 5 settings to FALSE, but the program still pops up. It ALSO screws up the format of the Firefox web page, and shows the Yahoo News feed totally different and it's also VERY ANNOYING HOW do I totally get rid of the global privacy control? I can select the Firefox settings under security to tell web pages to not sell the info, as far as I know, correct, so I don't need the retarded global add on? ?? I want Firefox news feed like it was before the update. Thank you very much... HOPEFULLY!

When I try and log into the National Lottery it keeps telling me I'm not in the UK. This is on my Desk Top.

When I do it on my Laptop I don't have this problem. I am using FireFox on both.

Can you help or do I need to go elsewhere.

Many thanks.

David.