შეკითხვები ჭდეებით: ყველა კითხვის ჩვენება
  • გადაწყვეტილი

playback of DRM content

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 6… (ვრცლად)

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 64 bit on windows 10 I have:

-turned DRM off and on -disabled and re-enabled widevine -disabling all extensions -try in a private tab -turning off tracking protection -clearing cookies/cache/site data -uninstalling and reinstalling firefox -trying on firefox nightly -trying on other firefox based browsers zen, librefox same issue. chromium based browsers and firefox on my windows 11 laptop play drm content like normal -manually installing older version of widevine -changing useragent to chrome(this triggered cloudflare and would not let me pass) -making another user in windows and trying there

the error i get on crunchyroll is code: DRM-0 and on spotify it loads but the play icon does nothing. in hbo max i get error code 1k-0003

At this point I don't know what else to try, If there is not another solution I probably try to just switch to brave browser or wiping this pc and reinstalling windows.

კითხვის დამსმელი BigPurpleHippo 3 თვის წინ

პასუხის გამცემია BigPurpleHippo 5 დღის წინ

  • გადაწყვეტილი

My Bookmarks and history is lost as I updated to IOS 26.0.1

Hello Firefox team, I did update my Mac to IOS 26.0.1 and I have lost all the history and bookmarks, I have the "Sync" enabled with my browser. All my important data ha… (ვრცლად)

Hello Firefox team,

I did update my Mac to IOS 26.0.1 and I have lost all the history and bookmarks, I have the "Sync" enabled with my browser.

All my important data has been lost, can you please look into this and help me please.

Thanks, Sajeel Irkal

კითხვის დამსმელი sajeel.irkal 2 კვირის წინ

პასუხის გამცემია KAMI 2 კვირის წინ

  • გადაწყვეტილი

Link on bottom of this form page needs fixing.

I filled out this form completely to resolve another issue only to come to the section at the lower part of this page. "Troubleshooting Information (optional): We can't a… (ვრცლად)

I filled out this form completely to resolve another issue only to come to the section at the lower part of this page. "Troubleshooting Information (optional): We can't automatically get your browser's troubleshooting data, please try these manual steps. "

I clicked the link...silly me...thinking the link would open a modal or popup. it took me to another page, losing everything i typed to ask to get a problem resolved. GGGRRRRRRRR! to put it lightly.

Maybe someone can fix that? I'm likely posting this in the wrong place. But it is posted and I hope the right people see it to not let it happen again.

Oddly, the browser kept the images for the form I was working on, only the typed text was lost.

კითხვის დამსმელი aefriot 2 კვირის წინ

პასუხის გამცემია Paul 2 კვირის წინ

  • გადაწყვეტილი

I have downloaded the update but it won't install

I have downloaded the latest update but it does not seem to want to install

კითხვის დამსმელი tbaird123 3 კვირის წინ

პასუხის გამცემია Denys 3 კვირის წინ

  • გადაწყვეტილი

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (ვრცლად)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

კითხვის დამსმელი cecchijac 2 თვის წინ

პასუხის გამცემია jscher2000 - Support Volunteer 2 თვის წინ

  • გადაწყვეტილი

youtub not loading says no internat connection on windows11

im using firefox on windows11. youtube does not load and says no internet connection but other websites work fine. i tried syncing time udating the browser and checking D… (ვრცლად)

im using firefox on windows11. youtube does not load and says no internet connection but other websites work fine. i tried syncing time udating the browser and checking DNS. Still not fixed. What else can i do

კითხვის დამსმელი Mohammad zarif Abdulrahman 1 თვის წინ

პასუხის გამცემია Mohammad zarif Abdulrahman 1 თვის წინ

  • გადაწყვეტილი

libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat

When I try to run firefox 141.0 (Linux x64) I get: libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat Couldn't load XPCOM. Is there a way to fix this? I'm usi… (ვრცლად)

When I try to run firefox 141.0 (Linux x64) I get:

libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat Couldn't load XPCOM.

Is there a way to fix this?

I'm using Slackware 14.2.

კითხვის დამსმელი dstalkowski 2 თვის წინ

პასუხის გამცემია dstalkowski 1 თვის წინ

  • გადაწყვეტილი

Notifications

All of a sudden a few weeks ago I started getting news feed notifications. WHY???

How can I get it to stop?

კითხვის დამსმელი billbeckerman 1 თვის წინ

პასუხის გამცემია Paul 1 თვის წინ

  • გადაწყვეტილი

Extreme frame judder on YouTube

YouTube videos encoded at 60 frames per second are extremely choppy in Firefox only. Microsoft Edge plays the same videos perfectly. I have deleted my profile and reinst… (ვრცლად)

YouTube videos encoded at 60 frames per second are extremely choppy in Firefox only. Microsoft Edge plays the same videos perfectly.

I have deleted my profile and reinstalled Firefox, updated graphics driver to the latest version, and toggled hardware acceleration on and off. Nothing helps.

კითხვის დამსმელი Jens Lyn IV 3 თვის წინ

პასუხის გამცემია Jens Lyn IV 2 თვის წინ

  • გადაწყვეტილი

Using canvas/context to scale an image that displays ok before removes the image data, ok in Chome/Safari.

The app sizes two adjacent images to the same height. Maybe there's a better approach? This works, in that I see the original image displayed at the wrong size: //im… (ვრცლად)

The app sizes two adjacent images to the same height. Maybe there's a better approach?

This works, in that I see the original image displayed at the wrong size:

   //img.src = imgsrc.src;

This sizes the image but without the data (black square for toDataURL w/ image/jpeg) in FF, but not Chrome and Safari:

   var canvas = document.createElement( 'canvas' );
   canvas.width = width;
   canvas.height = avail_height;
   var context = canvas.getContext( '2d' );
   // Tried/failed: Fill white background for JPEG export
   //context.fillStyle = '#fff';
   //context.fillRect(0, 0, canvas.width, canvas.height);
   context.drawImage( imgsrc, 0, 0, canvas.width, canvas.height);
   context.lineWidth = 150; // ??
   img.src = canvas.toDataURL('image/jpeg', 0.92);
   img.onmousedown = disableDragging; // for FF
   img.style.opacity = "1.0"

The page is the view.html one gets to via Enter on phobrain.com.

კითხვის დამსმელი phobrain 2 თვის წინ

პასუხის გამცემია Paul 2 თვის წინ

  • გადაწყვეტილი

Images from canvas black or transparent: img.src = canvas.toDataURL(); // FF: 'image/jpeg'=black. Png,webp,default=transparent.

I don't know if this ever worked in FF, since I've been on Chrome a while. I tried canvas.toBlob() in FF without a solution. The behavior is the same whether the served … (ვრცლად)

I don't know if this ever worked in FF, since I've been on Chrome a while. I tried canvas.toBlob() in FF without a solution.

The behavior is the same whether the served image is jpg or webp. A Servlet delivers the image data, here in webp:

          response.setHeader("Content-Type", "image/webp");

On page, I use a canvas thus => see '// FIREFOX'

     var canvas = document.createElement( 'canvas' );
     canvas.width = width;
     canvas.height = avail_height;
     var context = canvas.getContext( '2d' );
     context.drawImage( imgsrc, 0, 0, width, avail_height);
     context.lineWidth = 150;
     // FIREFOX: canvas.toDataURL('image/jpeg')=black, png,webp,default=transparent
     img.src = canvas.toDataURL('image/jpeg');
     img.onmousedown = disableDragging; // for FF
     img.style.opacity = "1.0";
     console.log('setImg ok');

Inspecting a black jpeg:

        data:image/jpeg;base64,...

Thanks!

კითხვის დამსმელი phobrain 2 თვის წინ

პასუხის გამცემია phobrain 2 თვის წინ

  • გადაწყვეტილი

Can't sign into Hotmail.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answer… (ვრცლად)

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

კითხვის დამსმელი John O'Kane 3 თვის წინ

პასუხის გამცემია John O'Kane 2 თვის წინ

  • გადაწყვეტილი

Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this aga… (ვრცლად)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

კითხვის დამსმელი nununene 3 თვის წინ

პასუხის გამცემია TyDraniu 3 თვის წინ

  • გადაწყვეტილი

Does not open previous windows and tabs

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a… (ვრცლად)

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a single tab opens. The settings are set to "Open previous windows and tabs" (Image 1)


I go to "Firefox View" ---"Open tabs". (image 2) I see 2-5 windows there.In this case, there are 3 windows.WINDOW 1 is my main window with the tabs that should have been saved and opened when firefox was launched again. I close all tabs from unnecessary windows with a cross.Only window 1 remains. But when restarting, an empty or different window opens again.And again, there are a lot of unnecessary and incomprehensible windows on the list. Previously, a window with restored tabs from the previous session always opened. Question: 1)How can I restore the normal recovery of the previous session when restarting? 2) Tell me.I can somehow switch between windows (Firefox View" ---"Open tabs)(Image 1) Thank you.

კითხვის დამსმელი omax72 2 თვის წინ

პასუხის გამცემია jscher2000 - Support Volunteer 2 თვის წინ

  • გადაწყვეტილი

Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (ვრცლად)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

კითხვის დამსმელი askandanswer 3 თვის წინ

პასუხის გამცემია jscher2000 - Support Volunteer 3 თვის წინ