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Need Human Support. Is that possible?

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the t… (ვრცლად)

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the tab but the tab says "New Tab" with an oscillating dot on the left. After a few minutes the dot stops and nothing displays. Often clicking something in Google News the new tab says "Opening " and then the Google URL. The page sometimes displays after a couple of minutes but sometimes never does.

I've disabled all my plugins except LastPass, but that doesn't help. My IT Support company hasn't been able to help. I tweeted Firefox and they suggested I DM them. I've done that, even sending a couple of illustrative screen videos. But no oikne has ever responded to my Twitter DM.

Is there any way to talk to a live person and share my screen to get some help?

If not, I'll need to abandon Firefox as my default browser after many, many years. It's become a real productivity-killer.

დაარქივებული 7 160

Firfox will not down some email files says I am on windows 8 but I am on 10

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10 … (ვრცლად)

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10

დაარქივებული 1 128