Firefox Community Forum

Hello, I'm wondering why the review checker tool might give vastly different ratings for the same product with different options chosen. For example, if I'm looking at a shirt on Amazon, the review checker might rate the listing for the shirt with the default color as 4.5 stars adjusted rating with A or B rated reviews, but when I switch to the next color, it will often show a very low review rating, like F, along with a low adjusted product rating. I'm not sure if this is a bug, or if the tool is displaying correct information about certain selections of the listings' options. Thanks!

Whenever I try to watch a youtube video or hulu show, firefox refuses to load up the media. On youtube, clicking play just shows the video thumbnail with a loading circle and the youtube logo in the center. Sometimes it'll play the first few seconds but then go back to the loading circle. Hulu won't even display the media and just show a black screen. I've first though it might've been my adblocker but turning it off and going into troubleshoot mode results in the same thing. I've also tried doing a full uninstall and reinstall but the problem persists. Not sure what else to try.

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TelemetryServerURL: https://incoming.telemetry.mozilla.org TelemetrySessionId: 5164afe5-7364-4dba-9815-702f67b2ec88 Throttleable: 1 TotalPageFile: 66124271616 TotalPhysicalMemory: 33356275712 UptimeTS: 4.36410221 UtilityProcessStatus: Running Vendor: Mozilla Version: 128.0 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

about:crashes bp-f2fbefed-0b62-4ce8-9d73-70d8b0240910

i need help, thx.

I have a Logitech Streamcam that I have been having some problems with. I noticed that Firefox stopped working with my Webcam some time ago and I can't seem to figure out why.

My webcam works fine on Chrome and using the camera app on my desktop. I hooked the webcam up to my Macbook and was able to connect to it just fine, even using Firefox.

I tested my webcam using this website: https://webcamtests.com/check When I go there I get this error message: "Could not find a web camera, however there are other media devices (like speakers or microphones). Most likely, this means that your webcam is not working properly or your browser cannot access it."

When I try to have it forcibly start the camera it gives me this error message: "NotFoundError: The object can not be found here.; DOMException".

I tried clearing the cache, running Firefox in safe mode, clearing all privacy and security settings, and reinstalling Firefox but none of it help, I also tried clearing the cache and got the same result.

Windows security settings show Firefox last accessed my webcam on 2021-11-08 and there are no access requests from Firefox since then.

Any idea of whats going on or what troubleshooting I can do from here?

I recently updated to v130. I'm having the same problem that so many others have, "Firefox already running, close Firefox". After updating to v130 I had to go to Task Manager and delete 19 Firefox running. It's only been a few days ago and I checked Task Manager today and deleted another 13. After updating to v130 many of my add-ons are showing up in the Menu Bar. I have used Add-ons Manager to drag and drop, but it doesn't work. I have specific bookmarks that should be in the "Bookmarks" section" but they are also showing up in the Menu Bar. I had to re-select my screen choice because it had disappeared. I use DuckDuckGo for my search engine and in the past I was able to choose a separate search bar, but that too has disappeared and I cannot seem to fix it in settings. So many problems after updates, but this one seems very bad. I use Windows 10 on my desktop PC

Please Help, Rhonda

While using Firefox browser. my space key does not work. I am sending this with Safari.

Everything I compose or ask comes out as one word. Even using Google etc.

Get me a telephone call to start a process of overcoming incomprehensible, useless software(?) error messages, and meaningless "instructions" and "support" that requires expert parsing of IT protocols far beyond the ability of probably 95% or more of lay technology users. My name is Marc and my telephone is [edited phone# from community support forum]; call any time between 6:30 a.m. and 9:30 p.m. U.S. CDT any day at all ending in the letter "Y".

With my previous FF installation, it would remember both the width and the last selection in the sidebar after closing and re-opening FF.

I just formatted and reinstalled windows and now FF simply would not remember the last sidebar condition.

I'm using Windows 10 22H2 and FF 130 64-bit.

This is my original post. No response at all. Disappointing.

Non functioning Export/Import, upload images

At this point, if I could just get an opinion, a direction you might follow, if this was happening to you

It keeps recurring. This time it took 3 weeks from the time that last post. As I said in the past post, the problem is a corrupted 'sessionstore.jsonlz4 file.

My evidence is that when i ran about:support - Troubleshooting, the problem was still happening.

I just mounted a backup profile, created during the last incident. Works fine. I took the sessionstore.jsonlz4 from that backup and replaced the one in the problem profile.

After doing the replacement, the problematic profile symptoms have disappeared. At least for now, that is.

But now, I have to restore the missing portion of the session (tabs/history) created between the last occurrence and now, because of the replacement of the corrupted sessionstore.jsonlz4 with the backup.

Nobody has offered a way to do this that is not a time consuming ordeal.

What would you do?

Sometime in not more than the last two weeks (maybe just since 9/1/24?) I started seeing this: 1. open new tab, see small FF icon and "New Tab" text. 2. enter URL and press 'Enter', or, click a favorite/hotlink on that page. 3. between that time and the time that the page actually loads, the tab icon changes from FF to the new-twitter "X" icon! 4. the "X icon" remains even after the "New Tab" text changes, and does not change to the icon of the actual web site until after its page has (fully?) loaded. See screen shots. FF version 129.0.2 (64-bit) PS - I do not use Twitter/X. I do not believe that I have ever been there, and certainly not on purpose. I use Duck Duck Go as my search engine I have not done any cache flushing, etc.

Hi, I've started my laptop after 3 days, opened Firefox web browser and all my tabs are closed / lost. If I try History -> "Recently closed windows" is greyed out. How can I recover all my tabs from this computer?

Thank you, Tudor

Hi Team,

Can we get details regarding the latest ESR release (128) installation issue in Windows 2012 R2 server.

We are facing failure issue of ESR 128 x64 in windows 2012 R2 server.

Regards, MM

I posted it on bugzilla too, so any kind of help is appreciated, I am tired of resizing it multiples times a day.

Steps to reproduce--> Add 'Show sidebars' to the toolbar using toolbar customization. After opening the sidebar & then bookmark panel in it, I decreased sidebar's width to the minimum by dragging the border.

Actual results--> After sometimes[opening and closing firefox a few times], sidebar's width resized itself to the default [here I didn't change anything, 'bookmark panel' remain selected]

Expected results--> Width of 'Bookmark panel'[or any other panel] in the sidebar should have remained of the width it was resized manually.

I recently installed BitDefender Password Manager. I see the message "Can't Read and change data on this site".

how can i enable the BitDefender Password manager to access all sites?