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I have been using Mozilla Firefox on my old account and I had a profile, with my data and website passwords saved on this account. On the 5th of September my laptop was stolen. Since then, I could not get access to my old data anymore as if I never had an account with Mozilla Firefox before. My account was through my Email: hanichbib@gmail.com.

Please help me recover my data. Thank you.

All of a sudden, my extensions icons, site icons and some images in every page are very very dark or pitch black. I haven't change anything in themes other than changing the theme of the browser after installing it.

In the attached images, you can see how the Mozilla site icon is rendered by Firefox Stable, Firefox Nightly in Recovery Mode without my account being signed in and Google Chrome. The other screenshot is the extension toolbar with extension icons being rendered all black instead of their true color.

Hi We changed our email provider recently, and I was told to set up the new email, log in and see that it's working then we can move the old emails across (same email address just different provider) to new email so all are in same inbox. Now it appears to be hard, and I'm wondering if anyone in here knows how to do that? We ran on imap settings in both. Thanks!

Hi, I was trying to access employee login (most likely exchange server login) but nothing happened. It was okay for me if I access it in Chrome. What is the problem? Target website:https://www.parksystems.com/en/sign-in

I have used Thunderbird as my preferred mail client for many years. Recent upgrade to Kubuntu 24.04 from 22.04.4 seems to have changed storage options. Thunderbird 128.1.0esr(64bit)

I store my mail on my local server so that I can access it from a number of different computers on the same network. If I set the Local Directory to that network folder it is changed to /run/user/1000/doc/5f5f8977/mail.xxxxxx.com and the mail is imported to my local disk in that folder.

However, when I restart the computer I have to set up the network folder again each time.

I have never had this problem before. How do I set the Local Directory permanently to the network server address? Thanks Bob

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no longer using Mojave, but the next update is 115.15.0esr. Is that correct? My understanding is that the esr updates are just for computers using older operating systems through Mojave. I did not update to 115.15.0esr since I am not sure if that is the right version for Catalina. Any information and assistance you can provide me is greatly appreciated. Thank you.

Hi, I've had a Firefox account for a long time. I recently formatted my computer and reinstalled Windows. I signed in to my Firefox account, but it won’t let me import my bookmarks. Can you please help me? Thanks, Sam

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Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and shows me all the data about my account, but when i click on sync under settings, it says "account disconnected" if i click "sign in" the process repeats with the end result being "account disconnected"

Hello, I've looked over many threads to try and find a solution to the problem. When I booted up the computer this morning I tried opening up Firefox, my daily driver, only to find that it won't open. I tried rebooting, I tried uninstalling Firefox and reinstalling, rebooting again, nothing works. I even went so far as to downloading a windows 10 reinstall program that runs of a USB. It's one that preserves your programs, but updates everything possible in windows. Now the computer is back up and Firefox comes up with the same error message.

What do I have to do to get Firefox working on my computer again????

Am having a problem with my quota reaching max in Optus webmail and in the process of attempting to sort this under directio from Optus I am now not able to receive of send email on this device. A second device that I have set up is thankfully working. If I uninstall and reinstall will I lose my contacts list?

I recently re-installed Thunderbird. When I create a new folder and move messages to it from my Inbox, the same folder is created in Earthlink Webmail and the messages also transfer to the new Webmail folder. Worse, the messages in the new folder disappear from Thunderbird. The net result is my Earthlink Webmail account is bulging and my Thunderbird messages are impermanent.

I have always been able to save my bookmarks to a folder called "Other Bookmarks". I can't remember if I created it, or it was there. Until this last update (130.0), this folder was my default folder, and all the bookmarks were saved there automatically. Now, for some reason, all of my bookmarks are being saved to the Bookmarks Toolbar, which I don't want to happen. I've tried setting the default back to the "Other Bookmarks", but for some reason, nothing works. I've tried 3 different ways of doing it. This only started to happen after FF automatically updated. Any help would be appreciated.